A Guide to Cybersecurity

What are cybersecurity services and why does my organization need them?

What is included with Cybersecurity Services?

Today's digital landscape is filled with threats, from phishing to targeted attacks, deployed by increasingly sophisticated bad actors.

 

To mitigate cyber risks, every business needs a portfolio of IT security solutions, services, and experts who deploy them to help protect your data and your people.

 

There are three key areas of Cybersecurity that your business will need to focus on: assessment, protection, and remediation. Partnering with a team of experienced and certified professionals who work directly with your executive teams and staff will help you effectively and efficiently establish and maintain comprehensive digital security.

 

Know the threats you face and how to protect yourself against them in today's digital environment.

Defend your data, defend your business with Quest Cybersecurity services. Get started today.

Cybersecurity Services Overview

What makes up a complete Cybersecurity program?

A complete Cybersecurity program includes people, processes, and technologies. Quest's Cybersecurity programs are customized to address your company's specific needs, based on the assessments performed by our experienced and certified IT experts.

Quest creates a layered approach that ties people, processes, and technologies together to establish and maintain a comprehensive 24/7 safety net for your business. Your Cybersecurity program can include everything from security awareness training for your staff to ongoing threat hunting, monitoring, management, and endpoint protection wherever you need the extra level of defense against cyber threats.

Cybersecurity Program

Who needs Cybersecurity services?

The short answer: Who doesn't? The shorter answer: You do.

Annual cybercrime losses are estimated to reach a staggering $6 trillion by 2021. What kind of impact would a single event of data loss, a fraction of that cost, have on your business?

In truth, no organization can afford a breach, whether it is a local business or a multi-billion-dollar franchise. Many companies are required to adhere to compliance regulations, which demand extra levels of protection to secure data to prevent catastrophic data loss and avoid steep fines.

Cybersecurity Services

How can CyberDefense Suite protect your business?

Quest's CyberDefense Suite helps you expand your view of the virtual landscape and gain visibility across your organization—from endpoint to network and into the cloud.

  • Endpoint device protection monitoring and updating
  • Spam and anti-malware monitoring, alerting and updating
  • Firewall/IDS/IPS monitoring/alerting
  • Quarterly vulnerability scan
CyberDefense Suite

With Quest's expert resources and sophisticated tools on your side, you have the perspective you need to determine what requires your immediate attention and which action is most appropriate.

The longer it takes to detect and respond to threats, the riskier and more costly the remedy.

With CyberDefense Suite's continuous monitoring and alerting, you can avoid risks and malicious activity before they threaten your business.

Rest easy knowing that Quest Cybersecurity professionals are watching your environment in real-time, around the clock to quickly respond to any cyberthreats. Contact Quest Today.

How can you ensure your data is protected regardless of the device your employees are using, or the location where they are conducting business?

The realities of business today mean that most companies have remote workers who are using multiple devices. It’s essential to protect your information and shared data whether it’s on a phone, laptop, tablet, or any other type of mobile device.

Quest’s Endpoint Protection as a Service uses artificial intelligence to monitor threats and deliver reliable security intelligence, shortening response times and providing continuous threat monitoring. Quest’s EPaaS service includes events generated at all of your endpoints to look for suspicious activity and deal with it immediately.

Your employees will be able to use the devices that allow them to maintain productivity, without being vulnerable targets for cyberattackers. Contact Quest Today.

What is Incident Response (IR), and why should your company have an IR plan?

Even the best security infrastructure won't prevent all intrusions or malicious acts. But, when security incidents occur, you've got to have an effective response. The speed with which your company recognizes analyzes, and responds to an incident makes all the difference.

Bad actors are utilizing increasingly sophisticated strategies to infiltrate your network and compromise your data. Quest's Incident Response Team takes fast, effective, and orderly action to manage virus infections, hacker attempts and break-ins, service system interruptions, and more.

Incident Response

With Quest's proactive Incident Response services and emergency services, you will be prepared for and able to respond to and recover from a breach. Quest's cyber defense specialists can evaluate your existing plan, develop a new plan, and provide a coordinated and rapid response when you need it.

Defend your business and minimize response time with Quest's strategic Incident Response program. Contact Quest Today.

EMERGENCY IR HELP: If your organization needs immediate assistance with a suspected or confirmed cyber incident, contact us now or call us at 800-326-4220.

What is Patch Management, and why is it important?

Patching is the critical, complicated, and often overlooked aspect of Cybersecurity. Patching limits your firm's exposure to vulnerabilities, which then minimizes risk - making a world of difference in your defenses.

An effective enterprise patching process requires intimate knowledge of your existing environment as well as the flexibility to continually evolve with your IT infrastructure.

Each time something changes in your IT environment - new virtual machines, applications, or Bring Your Own Device (BYOD) policy - you have a new set of patches to identify, evaluate, and deploy in a timely fashion.

But you can automate the patching process with Quest's Patch Management as a Service, which manages the complex, cyclical patching process for you so you can focus on your business.

Free your time and ease your mind with Quest's Patch Management as a Service. Contact Quest Today.

Keeping your network robust, reliable, and secure has never been more important than it is today.

Problems and points of vulnerability can stem from computers, tablets, devices, and phones that handle all of the demands from databases, email clients, applications, and more. Being able to trust that your company's IT infrastructure is protected and under round-the-clock surveillance is essential. Quest's Managed Infrastructure Services provide you with 24/7 monitoring and alerting so you can relax and focus on your core business. Quest's Network Management covers essential network maintenance and ensures continual updating, monitoring, and analysis to keep your organization's productivity at optimum levels.

Monitoring and Alerting

How can Cybersecurity Awareness Training help your employees?

Your staff is the weakest link in any firewall surrounding your IT systems. Many of your employees don't understand Cybersecurity or the potential implications of their actions.

Many of today's cyber attacks focus on exploiting this lack of knowledge, tricking end users into clicking subtly malicious links or opening unsecure attachments.

Providing Cybersecurity Awareness Training to your workers helps them recognize and avoid cyber threats—and understand how essential they are to your organization's cyber defense. Cybersecurity Awareness Training also fulfills some industry compliance regulatory demands.

Quest's Cybersecurity Awareness and Compliance services and solutions deliver a holistic Cybersecurity Software as a Service (SaaS) training solution. This training will equip your employees with the armor they need to handle the front-line attacks that are exploiting the human weakness in IT systems.

Your employees are your most valuable asset and your most significant point of vulnerability. Providing the right training will protect your people and prepare your company to handle any situation properly. Contact Quest today.

What is SIEM, and why is it essential for your enterprise systems?

In today's challenging Cybersecurity landscape, you need to be able to analyze security event data in real-time with early detection of attacks and breaches. Early detection leads to a quick response, reducing the impact of cyberattacks.

Security Information and Event Management (SIEM) systems have been proven to be effective in protecting against persistent threats while remaining compliant. Quest's SIEM service monitors your environment and identifies potential threats and correlated incidents, improving the speed and accuracy of responses.

SIEM

Quest's experts handle the day-to-day SIEM operations on a subscription basis and readily adapt to the client environment to deliver the "actionable intelligence" you need.

Reduce your response time and increase your digital security with Quest's SIEM as a Service. Contact Quest today.

How can your organization prevent the loss of data?

The average cost of a data breach is $3.9 million, according to IBM. And that doesn’t include the negative publicity, regulatory compliance issues, and possible legal liabilities. So, having a Data Loss Prevention (DLP) solution is essential.

Quest's Data Loss Prevention as a Service is a complete enterprise-class solution that enables you to discover, monitor, control, and secure your data environment-wide, in real-time. It gives you full visibility into file and device activity on endpoints with email encryption that integrates with a broad range of encryption services.

Breaches are inevitable; losing data is not. With Data Loss Prevention as a Service, Quest will provide the most in-depth data visibility and control to block suspicious insider activity or outsider attacks and secure your sensitive data from getting out of your organization at the most significant point of risk – the endpoint.

Protect your business from data loss with Quest's DLP as a Service. Contact Quest Today.

Cybersecurity Workshops

Quest’s workshops provide you with the opportunity to work closely with our certified IT experts to outline security concerns, review and assess your current security posture, and get intelligent recommendations tailored to your organization’s needs.

These workshops and assessments can be conducted onsite at your location, virtually, or at Quest’s headquarters in Roseville, CA.

Cybersecurity Workshop

There are so many digital threats today. Bad actors, viruses, ransomware, disgruntled employees, social engineers, phishing attempts, and more, all waiting to prey on your organization.

In Quest’s Cybersecurity Workshop, certified IT experts will gauge your level of vulnerability to these types of threats—and others. Quest experts will work with you to:

  • Assess your company’s current security posture
  • Identify any unknown vulnerabilities
  • Recommend corrective actions
  • Prepare your organization for the future

Schedule a Quest Cybersecurity Workshop today to develop a plan for a secure future. Contact Quest Today.

Incident Response Case Study

Luxury Resort and Spa

The Challenge

At the height of its peak season, a luxury resort and spa experienced a data breach and the attackers completely immobilized the resort’s operations. Reservations, customer payments, checking in and out, inventory orders, communications, etc. were all impacted.

The resort was losing money by the hour.

During the incident, the attackers obtained full access to all servers, frontend and backend systems, code, and documentation on all business processes. The resort lacked in-house security experts, resources, or tools, making it extremely vulnerable and unable to stop the attack.

In desperation, the resort engaged the Quest Incident Response team to contain and remediate the attack.

The Solution

Quest’s certified Cybersecurity experts worked with the client to deploy security technologies, search for the adversaries, identify the mechanisms they had installed, and remove the attackers’ ability to continue proliferating the virus they had installed.

These were persistent adversaries, so Quest worked to stay ahead of them by continuously monitoring and searching the environment for any new incidents. Quest’s priorities included containment and returning primary business units back to operations securely.

Quest installed and deployed Cybersecurity tools to provide future protections with increased visibility and located a broad range of other commodity malware within the infrastructure. Quest made recommendations for infrastructure improvements to provide the resort with higher levels of Cybersecurity.

Quest also implemented post-incident forensic activities to confirm the entry methods the attackers had used and better fortify the company’s defense against future attacks.

The Outcome

Quest’s Cybersecurity experts were entirely successful in the containment of the incident and in removing the adversaries’ ability to act on their intentions, prohibiting further loss of revenue and helping to fortify the resort’s reputation.

The resort was able to resume business operations secure in the knowledge that it was better protected against any future threats. Contact Quest Today.

Cybersecurity Insights

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Incident Response Emergency Services

eGuide

Ransomware Defense and Survival Guide

Blog

Why you need Incident Response Playbooks

Video

Ransomware versus Malware

What’s your situation? Quest can help, whether you need to assess your current levels of preparedness or extend your information security operations.

Defend your data, defend your business. Contact Quest today.