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Making your clients’ networks smart enough

The software-defined, self-optimizing network architecture that ’s so essential to your clients ’ ability to stay in business demands intelligence across the entire network – not just your clients ’ network core but their network edge, too.

Adam Burke

Help your clients keep their customers happy – with an enterprise network transformation

Do your clients pay attention to customer experience? If not, they certainly should.

Several studies point to how poor customer experiences in multi-channel, mobile, and self-service interactions negatively impact buying decisions. And no wonder – by 2020, 85% of a typical customer’s interaction with an enterprise will not involve a human being .

Adam Burke

Help your clients master technological complexity with cloud-aware managed/hosted services

If your clients’ organizations are typical, they’re now using multiple cloud services – an average of five if they’re small or mid-sized, 18 if they’re large .

But while today’s hyperscale public cloud environments can often provide important capabilities far more effectively than in-house IT infrastructure, your clients may not quite realize that the data and applications they place in those clouds are theirs – not the cloud providers’.

Adam Burke

Cloud best practices that strengthen security and performance

As I mentioned in my last post, organizations increasingly use multiple cloud services and hybrid clouds .

Boosting cloud security with infrastructure and standards

Cloud services providers are also deploying new cloud technologies like automation, microservices, containers, and so on, that boost cloud performance and make public cloud services as secure, or even more secure, than traditional on-premises environments .

Adam Burke

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