Quest Technology Management

Helping clients manage their technology for over 30 years.

Helping your clients get the most from their networks in the age of complexity

 business continuity strategy best practices

How many sites do your clients’ networks link? For many, it’s as many as three or four or more. And too often the multiple locations where their data resides are subject to critical network dependencies easily perturbed in such deeply interconnected environments.

This likely explains why there was a 68% jump between 2017 and 2018 in the rate that network errors triggered unplanned downtime. Continue reading

Coping in a hybrid world of co-lo, clouds, and DR

 business continuity strategy best practices
By 2025, 80% of enterprises will give up their on-premises data centers and move workloads to colocation and/or cloud and managed services.

As your clients’ business requirements drive how they choose which workloads to place where, they face decisions centered around how much control they need over their servers and their data. Odds are that’s when you’ll hear from them. Continue reading

Why the right managed services provider can take care of your clients’ clouds

 business continuity strategy best practices

Your clients’ increasingly cloud-centric IT environments are becoming an ever more complex hybrid that needs to be managed in entirely new ways. And their best option is a trusted managed service provider with deep cloud experience.

Any of these five complaints signal a client’s need for cloud help:
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Cybersecurity in 2019:
Five key capabilities your client will need

 business continuity strategy best practices

Do your clients know that 47% of smaller businesses have suffered a cyberattack in the last year — and nearly half of those experienced multiple cyberattacks? Midmarket companies fare even worse: some 53% have experienced a data breach.

Attackers now see small/midmarket businesses as soft-target conduits into their larger partner companies. If your clients haven’t been attacked yet, either they’re lucky or they haven’t yet discovered the breach.

Continue reading

When your clients need technical on-call
support services – three steps to take

 business continuity strategy best practices
Those inevitable evolutions in technology that your clients must embrace to stay competitive tend to involve integrations of old and new systems, software, functions, and processes.

These efforts often require long-term as well as short-term technical expertise. In effect, your clients require technical expertise on call 24 x 7 x 365.
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Help your clients cope with complex hybrid IT infrastructure support challenges

 business continuity strategy best practices
Complex hybrid IT infrastructures comprised of network, key servers, applications, clouds, services, data, storage environments, and, yes, users require constant care and feeding to ensure that performance goals are met and systems and data remain protected. Continue reading

How to help your clients optimize their cloud(s):
Four best practices

 business continuity strategy best practices

By 2021, cloud data centers will process 94% of all workloads and compute instances — and your clients need to be ready. Continue reading