Quest’s Professional Services:

Helping you cope despite staff and budget constraints

Quest’s talented and experienced professionals take advantage of what’s best in current and emerging technologies to help you identify your weaknesses, fine-tune your IT practices, and boost your business performance.

Quest Professional Services include:

  • Technology consulting;
  • Project management;
  • Operating system/platform migration;
  • Business continuity/disaster recovery;
  • Email archiving/backup services;
  • Email management; and
  • Staff augmentation.

Applications, networks, platforms, and infrastructure services

Our professionals’ expertise spans key IT skillsets and can be made available in accord with the constraints of your budget and deadlines.

We know how to analyze and spot areas for improvement in your

applications and networks, ranging from application programming and web development to business process analysis and beyond.

Across all platforms and operating systems, we specialize in consulting, design, and implementation for virtualization, MS Exchange, single sign-on, and more.

Quest also delivers end-to-end security, networking, and infrastructure solutions, including an extensive set of security services, network and wireless assessments, trending/capacity management, telecom audits, and design/installation/deployment/ maintenance.

Quest Project Management Services

Quest project management experts excel at completing projects on time and under budget.

With just a few minutes of your time and by asking a few questions, we can align our extensive project management

experience with your way of doing business.

If you’re struggling against limited staff and budget to cope with the many and diverse information technology challenges your business faces — security threats, wayward applications, networking issues, customer service demands, pressure to decrease time-to-market — consider the broad capabilities of Quest Professional Services.


Customization and the Clouds You Choose

It is important to understand how customization — and the professional services often needed to create it — fits into today’s three main cloud as-a-service models: SaaS (Software as a Service), PaaS (Platform as a Service), and IaaS (Infrastructure as a Service). The goal, in this era of super-fast technology evolution and adoption, is an agile IT environment that can be customized to meet future challenges.


Software as a Service is typically delivered via web browser and is the most common type of cloud service. SaaS applications (e.g., Cisco WebEx, Salesforce) tend to be highly standardized and have minimal customization options.


Platform as a Service provides a framework (platform) of scalable, highly available software components — middleware — that eliminates the headaches of operating an AppDev infrastructure,

thus keeping app development and deployment simple and cost-effective. Customizations of PaaS may be required to deal with legacy apps, which can spawn a level of complexity that limits PaaS value.


Infrastructure as a Service delivers, via dashboard or an API, a highly scalable and automated self-service, virtualization-enabled infrastructure of servers, networks, operating systems, and storage that provides a high degree of control over the IT environment, making IaaS the most flexible of the cloud models.

This flexibility makes IaaS the most customizable of the cloud models — but that comes with a price: IaaS users are responsible for data security, backup, and business continuity. And beware of security issues when migrating legacy apps to an IaaS environment.