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Quest Technology Management

Helping clients manage their technology for over 30 years.

Training Courses

Quest has partnered with Skyline Advanced Technology Services & Global Knowledge to offer certified IT training courses on over 20 different technology brands and manufacturers. Courses cover a variety of topics, from Application Development to Cybersecurity to Project Management and more.
Current customers are eligible for discounted training.
View all available courses here
Quest can help arrange specific training courses to meet your specific needs. For more information about arranging your training through Quest, please reach out to us at right.

End User Training – Powered By End User University End User University logo

Cisco: IP Phones, WebEx, Agent/Supervisor Desktop, Finesse, IP Softphones, Jabber, Telepresence (remote, Touchpanel) Attendant Console, Unity Messaging Assistant, Unified Personal Communicator (MAC / Windows)
Avaya: Aura IP Phones, Office Mobile (Android/Iphone) Conference, One-X Agent/Communicator
Microsoft: Lync, Office, Skype, Outlook Voice Access

Cloud Training

This course is taught by Dr. Timothy Chou, Stanford University Lecturer. Based on his Cloud Computing Course CS309A, this training is considered one of the most popular and valuable Cloud courses offered by Stanford University's Center for Professional Development.

Hours: 8, online (mobile app available)
Retail Price: $120
Course Summary:
Part I Cloud Computing Fundamentals: Fundamentals teaches the fundamentals of cloud computing without using fancy, technical buzzwords, and by incorporating plenty of real-world examples. This section is approximately 140 minutes of recording, 150 slide images, and close to 10,000 words of text.

Part II Cloud Computing Operation Efficiency: Understand areas such as availability, security, performance, change management and customer service. This section represents approximately 140 minutes of recording, 110 slide images, and close to 8,000 words of text.

Part III Cloud Computing Transformation: Improving the operational efficiency of existing operations is just the beginning. The more important step is how cloud computing will reshape and transform the industry – both for consumers and producers. This section represents approximately 180 minutes of recording, 140 slide images, and close to 12,000 words of text.

The Value of
Certified Technical Training

  • Increased productivity: Every hour of IT training results in at least 5 hours productivity to the enterprise
  • Increased IT investment return: Increase in proficiency of new skills results in effective, efficient employees contributing to organizational success
  • Increased competitive advantage: Highly trained employees help their company stay ahead of the competition
  • Increased employee loyalty: Employer investment in training enhances employee commitment