Cloud Computing Disaster Recovery

Quest Technology Management

Helping clients manage their technology for over 30 years.

Using the Internet Protocol for voice communication is just the beginning. VoIP can be integrated with email, data, mobility, and even video capabilities to create a unified communications environment that can reduce costs even more and boost productivity in entirely new ways. Sage Research has documented how unified IP-based communications can make a difference:

  • ‘Presence’ technology (which can locate and identify a computing device wherever it may be) enabled employees to reach each other on the first try, saving a daily average of 32 minutes per employee.
  • ‘Softphones’ — software for making phone calls using an Internet-connected computer — saved an average of $1,727 per month in cellphone and long distance charges. Softphones saved mobile workers 40 minutes a day and generated annual productivity gains that added up to 3.5 days per worker per year.
  • Unified messaging saved office-bound employees 43 minutes per day from more efficient message management. Mobile workers saved 55 minutes per day.
  • Internet-based meetings conducted via VoIP and Web conferencing technologies dropped conferencing costs by 30 percent and saved an average of $1,700 per month in travel expenses. And yes, all these capabilities are available as hosted services.

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