Cloud Computing Disaster Recovery

Quest Technology Management

Helping clients manage their technology for over 30 years.

When you choose Quest, you are choosing innovative managed IT support services with around-the-clock dependability. Your satisfaction is our objective and it is why we invest in resources that exceed the standards of today's evolving technologies, enabling us to stay a step ahead of other providers. Nowhere is this more apparent than in our reliable and secure Network Operations Center (NOC).

Traditionally, the function of a Network Operations Center has been to house a team of expert IT administrators who can remotely manage, monitor, and control clients' networks, services, servers, and more. Our Network Operations Center does just that, but true to Quest's mission, it goes far beyond what's expected.

Located at the former McClellan Air Force Base in Sacramento, our NOC is a state-of-the-art facility built to offer the highest levels of security, customer support, technical maintenance, and managed services available. Spanning over 60,000 square feet, Quest's NOC allows us to provide premium operations and support assistance across an array of platforms and channels. This includes both local and remote monitoring and management of client systems, networks, and application environments, as well as a wide range of hosted and business continuity services.

The location of Quest's NOC also offers several advantages for our customers. McClellan sits on one of the most seismically stable locations in the entire state of California, and remains situated outside the Sacramento flood zone. McClellan also boasts one of California's most advanced fiber optic cable and redundant broadband infrastructures, ensuring your data will stay secure and your services connected. And, since top-level Quest engineers, managers, and administrators are located at our NOC, we're able to respond to incidents or emergencies with the thoughtfulness and urgency necessary for your firm to maintain business continuity 24/7.

Some of the premium services that our NOC provides for clients include:

McClellan's sheer size also allows us to offer a spectrum of disaster recovery options for your enterprise, including a full suite of Business Resumption Center services guaranteed to keep your company online and running under the toughest of conditions.

Should your company need temporary facilities in the event of an emergency, our Network Operations Center has ample, dedicated office space with cutting edge technology that can be customized to meet the demands of your business. Clients can choose from dedicated or shared work spaces, all of which meet the highest safety and security standards, and allow you and your team to stay focused and maintain your organization's business posture.

Should you need additional Business Resumption locations outside of California, we also provide co-location facilities through our Service Delivery Centers spread across the United States.

Combined with our top-level data IT support services and recovery solutions, our Network Operations Center is a testament to our dedication to improving and protecting your business. No matter your challenges, Quest will work alongside you and provide the support your business needs to flourish in any circumstance.