Search
Generic filters
Skip to content

Seven ways Quest can help you find, deploy, and manage your core technology

Illustration of information technology products and services

Building and managing IT infrastructure can be time-consuming, frustrating, and expensive. Quest can help.

Whatever your line of work, you need technology products and software best suited to your business goals. For 30 years, Quest has been helping businesses and organizations procure technology tools specifically matched to their needs, with flexible ownership and management options.

  1. We’re here when you need us.
    I want to begin by telling you about our 24/7 customer service line, to let you know that at Quest, we recognize the vital importance of getting you help when you need it. When you call us, your call will be answered by a member of our US-based Customer Care Team. All of our help-desk support team members are experienced IT product experts.
  2. We can help you find exactly what you need.
    If you decide you need help procuring equipment and software, you will discover our commitment to service before you’ve made your first purchase. We work with all of the major tech manufacturers and offer pre-sales support to ensure that the products you buy are tailored to your business.
  3. We can help your IT department keep everything up and running.
    Once we’ve made a determination about how to best fulfill your technological requirements, we’ll work with you and your team to make sure your equipment and network stay secure and working at top operational efficiency.

    Our Maintenance Contract Management Services have been winning industry awards for more than 20 years. Most organizations are spending more than they should on routine technology maintenance—you can cut IT operations expenses and reduce risk, especially with complex networks, simply by carefully maintaining and managing service contracts.

  4. You’ll get what you need fast.
    Our Customer Care Team understands the speed of business. Our team members are backed by Quest’s nationwide network of warehouses, located near multiple American cities, so they can ship to many locations at once and deploy rapidly.
  5. We will keep watch over your network.
    Network monitoring and patch management can be powerful tools to protect against threats and vulnerabilities and present an inexpensive way to protect your enterprise. Quest offers peace of mind Monitoring and Patching as a service, which mitigates risk to the confidentiality of your data and the integrity of your technology.
  6. We offer ownership and management options tailored to your organization.
    With QuestFlex, we can offer you a service-level agreement (SLA) explicitly written for your business. This will allow you to turn your technology requirements into an operational expense rather than a capital expense, freeing up cash. You can customize your QuestFlex package, from cloud services and storage to management of your entire enterprise’s technology environment.
  7. We can help you find a home for your old equipment.
    When you purchase or lease new equipment, you are faced with the complicated chore of finding an appropriate home for your used products or disposing of equipment that has become obsolete. Quest’s Customer Care Team can help you with technology trade-ins and e-waste disposal.

At Quest, we begin every relationship with a question: “How can we help?” The members of our team know how to listen, and we can help you find and manage the technology products you need to run your business.

Thank you for trusting us to help with your IT needs.

Contact us anytime about your technology needs.

Until next time,

Tim

Tim Burke
Meet the Author

Tim Burke is the President and CEO of Quest. He has been at the helm for over 30 years.


Copy link
Powered by Social Snap