Quest Technology Management

Helping clients manage their technology for over 30 years.

9 best practices to boost your clients’ enterprise network performance

 IT Talente by Quest

For your clients to attain the network performance their enterprises need, point them to these nine best practices:

1      Plan for continued bandwidth growth
Your clients will need to prepare for 5G mobility, the internet of things (IoT), video conferencing, collaboration tools, etc. — all of which will accelerate bandwidth demand.

2      Baseline network and cloud services
As cloud migrations snag traffic from beyond your clients’ networks and impact network performance, baselining both cloud applications and the underlying network behavior help define the new normal.

3  Embed security into network design
No longer an afterthought, security needs to be embedded into your clients’ network’s design right from the start.

4      Monitor the network
Without an ability to constantly monitor the network, your clients won’t be able to spot and respond to problem precursors and prevent them from harming network performance and network security.

5      Segment the network
The more your clients’ networks link operations, employees, suppliers, and customers, the more security threats they face. By segmenting the network, your clients can keep attacks on one segment from spreading to others.

6      Embrace the virtualized, software-centric network
Using capabilities like software-defined wide area networking (SD-WAN) and network performance management/application performance management technologies to virtualize systems and functions saves resources and enables automation of key business functions.

7      Commit to real-time network analytics
Network analytics engines can identify redundancies and misapplication of your clients’ resources and power centralized control of functions like security patching, managing software updates and upgrades, and overseeing device lifecycles.

8      Use proof-of-concept network strategies
Requiring proof of concept when your clients procure/configure their networks can prevent problems and mismatches that impact network performance and/or network security.

9      Consider managed network services
As networks become increasingly complex, your clients may be able to benefit from bringing in a network management service provider. Your clients will do best with a provider able to deliver both a breadth and depth of offerings that should include a proven ability to:

Enterprise network performance challenges and the technologies that can help

 IT Talente by Quest

Do your clients strain to keep their data networks at the performance levels necessary to stay competitive?

Four network performance challenges
Your clients may be facing one or all of these:

1   More data traffic and faster, too. Annual global IP traffic is increasing by 24% per year and will hit 3.3 zettabytes (3.3 trillion gigabytes) by 2021, when broadband speeds will have nearly doubled.

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Quest Partner Playbook: for when your customer needs extra help

Partner Playbook by Quest

In the industry of business technology, your customer relationships are crucial to your success. But to “land and expand” often means integrating capabilities or solutions that your organization may not cater to.

So what do you do when you’ve won a customer project that stretches beyond your current comfort zone, and you’re not sure you’ll be able to deliver?

Head to the Quest Partner Playbook – your go-to resource for those moments when you don’t want to leave a customer hanging, but still need a game plan for options and next steps.

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8 IT Tips for Better Customer Resilience

8 IT Tips for Better Customer Resilience

Have you noticed how customers are talking more about risk these days? Not surprising, given the spectacular nature of recent hacks and immobilizing disasters. Yet, all forms of risk that threaten your customers’ environments and reputation are only part of a much larger problem which you can help resolve. Begin by strategizing with your customers using these key tips:

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On Security

Security spelled out underneath a padlock

I was visiting with a friend recently when the topic of Target’s security breach came up. We both had been part of the massive data breach and lost some of our banking information. We both had replaced our credit cards and that is where the similarities ended.

Although alarming as this latest breach was, it did not really impact my consciousness or my day-to-day consumer habits.  We live in a world where data is our identity and I have taken certain steps to secure myself and those I care about. Continue reading

Security Risk and Reward

informationSecurity
Market experts love to talk about Information Security. And why wouldn’t they?! It is a beautiful market of evolving requirements and according to a new report by Global Industry Analysts, it’s projected to surpass $125 billion by 2015. Market research and revenue projections aside, what does the growing need for security practices at all levels mean for the Channel? What does it mean to the SMB space? Even large enterprises get breached, and they’ve invested billions of dollars in information security and have CIO’s and Directors overseeing teams of security admins, network security professionals, and quality control processes for application delivery. Threats can come from any level, Cisco projects that 50 billon devices will be connected to the Internet of Everything (IoE) by 2020. Applications, email, networks, remote workers, Cloud hosted databases. If your clients’ business has touched the internet, it’s likely that automated malware and botnets are searching their systems for vulnerabilities. The motives behind these infected emails, watering hole attacks and zero day threats are not always known until it is too late. Corporate databases are breached, users personally identifiable information (PII) is lost and regulators penalties and damaged consumer confidence is inevitable. Continue reading

How secure do your customers think they really are?

Man looking up at giant words like: Malware, Security, Cloud Services, Virus, etc.
These days, one of the biggest challenges your customers face is keeping their data, apps, and infrastructure secure from malware, hackers, and thieves. Quest can help you keep your customers safe and identify vulnerabilities that are often overlooked. With comprehensive state-of-the-art security capabilities, Quest has built the understanding that to be effective, security measures need to work together in awareness of each other. That’s why we customize, integrate, and fine-tune our security offerings to precisely fit your customers’ particular needs. Continue reading

Quest’s Global Network of Service Delivery Centers are Ready Right Now to Meet Your Clients’ Needs

Map of Quest's global network of Service Delivery Centers
When it comes to choosing a partner to help you meet changing client demands, you face some tough decisions. As I see it, you need three things to make a successful partnership:
  1. A partner who’s willing to share — i.e., when you make a sale, you get a piece of the proceeds, including a portion of ongoing revenue from Cloud service subscriptions.
  2. A partner with the right offerings — i.e., a solid bench of Cloud and other technology solutions that truly address your clients’ requirements.
  3. A partner who fields sufficient resources to reliably deliver what you’ve promised your clients — i.e., not merely strong technical experience/expertise but also a network of leading edge data centers specifically designed with the virtualization, automated management, and security capabilities.
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When your customers want Cloud: Bring in the experts for free with a Quest Cloud Feasibility Assessment

With all the hype these days about Cloud computing, it can be easy to forget two very important facts:
  1. Not all Clouds are created equal. Different types of Clouds — say, public versus private versus hybrid — have different capabilities and limitations. What’s more, some Cloud providers do a better job than others of building the best Cloud infrastructure and maintaining an ability to customize it to meet customer requirements.
  2. Not all applications and data belong in a Cloud environment.
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