Project Crunch Posted on October 15, 2013 by Adam Burke It is that time of year again. The seasons are changing, the days are getting shorter and the end of the year is fast approaching. Customers are wrapping up projects, closing out budgets and starting to plan operations for the New Year. Procurement decisions have been made and the project cycle will continue into the winter. Continue reading →
It’s About the Relationship Posted on March 27, 2013 by Adam Burke We all tend to focus on bringing in new customers. But don’t be fooled — retaining the customers you currently have is critical and sometimes easy to neglect. How do you proceed when you’ve brought aboard a new project from one of your existing customers that stretches beyond your current comfort zone, such as cloud services, where you’ll need a Partner’s help to deliver? To help you navigate those waters of finding a Partner that you can trust will deliver the level of service your customers expect, I recommend checking out this post from Quest’s Director of Sales, Gary Schick, originally published on Channel Partners Peer-to-Peer blog.
Best Practices for Adding Managed IT Services (Even if You’re Not an IT Guy) Posted on February 19, 2013 by Adam Burke If you are an “IT guy” offering managed services may be a no-brainer, but that doesn’t necessarily mean you’ve done it or are doing it successfully. If you aren’t an IT guy, but a telecom reseller or agent, and you see the opportunity, but are concerned about your lack of IT expertise. Either way, building a new line of business can be intimidating — not to mention capital- and time-intensive — without reasonable assurances of success. Khali Henderson, Editor in Chief, Channel Partners recently interviewed Tim Burke, CEO of Quest regarding best practices for adding managed services, including turnkey and resell options that can jumpstart your time to profitability in the managed services space. To read the rest of the interview, click here: Best Practices for Adding Managed IT Services (Even if You’re Not an IT Guy)
Getting Your Customers to Call You First Posted on January 8, 2013 by Adam Burke Congratulations, you’ve made the decision to partner with a reliable cloud services provider to deliver the cloud to your customers. It does you little good to have found a cloud partner, if your customers call somebody else. So how do you get your customers to understand that your reach and capabilities have broadened? When it comes to cloud services, how do you get your customers to think of you and to call you first? I recommend checking out this post by Quest’s Director of Sales, Gary Schick, originally published on Channel Partners Peer-to-Peer blog. As always, we’re here to help you prepare for a successful year ahead in delivering cloud services.
