Quest Technology Management

Helping clients manage their technology for over 30 years.

7 business continuity strategy best practices

 business continuity strategy best practices

If (when?) your clients express skepticism about the risks their business faces, you might try offering up these numbers:

  1. Cyberattacks that target businesses nearly doubled between 2016 and 2017, driven by an enormous spike in ransomware, including ransom denial-of-service (RDoS) attacks. Result: overall, the cost of a cyberattack has increased more than 27% from 2016 to 2017.

  2. 2017 was the most expensive year on record for natural disasters, due in significant part to extreme weather events across the U.S. that caused a total of $306 billion in damage. Last year saw 16 separate billion-dollar events, including three tropical cyclones, eight severe storms, two inland floods, a crop freeze, drought, and wildfire.
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Helping your clients toward IT resilience

 IT resilience by Quest

Now that a hefty majority of enterprise systems, applications, and workloads are considered mission- or business-critical, discussions about business continuity and disaster recovery focus on IT resilience architectures employing multiple geographically-distributed data centers that use live application failover to prevent downtime.
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Getting your clients on the road to business resilience

technological complexity by Quest

Despite all the (deserved) attention given cyberattacks, 82% of unplanned downtime can be attributed to application failures, hardware failures, or operational errors – at a time when 64% of business data and systems are considered either mission-critical or business-critical. No wonder 80% of organizations now demand a minimum of 99.99% availability – i.e., just 4.33 minutes of monthly unplanned downtime.

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IT resilience and business recovery:
6 capabilities and how to deliver them

IT resilience and business recovery by Quest

In today’s complex, always-on business world, your customers’ business resilience depends on achieving and sustaining IT resilience. This means ensuring continuous availability of all business processes, workflows, technologies, and policies regardless of where your customers’ IT environments reside, what’s in them, or how they change over time.

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8 IT Tips for Better Customer Resilience

8 IT Tips for Better Customer Resilience

Have you noticed how customers are talking more about risk these days? Not surprising, given the spectacular nature of recent hacks and immobilizing disasters. Yet, all forms of risk that threaten your customers’ environments and reputation are only part of a much larger problem which you can help resolve. Begin by strategizing with your customers using these key tips:

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