Quest Technology Management

Helping clients manage their technology for over 30 years.

Help your clients cope with complex hybrid IT infrastructure support challenges

 business continuity strategy best practices
Complex hybrid IT infrastructures comprised of network, key servers, applications, clouds, services, data, storage environments, and, yes, users require constant care and feeding to ensure that performance goals are met and systems and data remain protected. Continue reading

How to help your clients optimize their cloud(s):
Four best practices

 business continuity strategy best practices

By 2021, cloud data centers will process 94% of all workloads and compute instances — and your clients need to be ready. Continue reading

Helping your clients close the IT talent gap

 business continuity strategy best practices

If you have a sense that your clients’ struggles with the IT talent gap have intensified lately, you’re on to something. Among North American IT decision-makers, 75% say they face a skills shortage, and few expect it to ease over the next two years.

How the IT talent gap hurts

Not all IT talent gaps are created equal. Cybersecurity and cloud computing skills are most in demand and there’s little relief in sight. By 2022, the cybersecurity workforce gap will stand at 1.8 million. Lack of IT talent also plagues cloud computing, big data, analytics, and information management.

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7 business continuity strategy best practices

 business continuity strategy best practices

If (when?) your clients express skepticism about the risks their business faces, you might try offering up these numbers:

  1. Cyberattacks that target businesses nearly doubled between 2016 and 2017, driven by an enormous spike in ransomware, including ransom denial-of-service (RDoS) attacks. Result: overall, the cost of a cyberattack has increased more than 27% from 2016 to 2017.

  2. 2017 was the most expensive year on record for natural disasters, due in significant part to extreme weather events across the U.S. that caused a total of $306 billion in damage. Last year saw 16 separate billion-dollar events, including three tropical cyclones, eight severe storms, two inland floods, a crop freeze, drought, and wildfire.
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6 reasons Europe’s new data protection rules may tag your clients

Have your clients been asking about GDPR?illustration featuring GDPR as theme Due to take effect on May 25, the European Union’s General Data Protection Regulation may impact a portion of your clients, not least due to the intensifying focus on the use of personally identifiable information. Although GDPR applies only to EU citizens, it’s influencing even US companies to alter their terms of service, rewrite contracts, and provide new tools to handle “personal data.” I offer six reasons why some of your clients may find it less risky to assume GDPR does affect their business than to assume it does not. This is especially true if their enterprise handles personal data:

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9 best practices to boost your clients’ enterprise network performance

 IT Talente by Quest

For your clients to attain the network performance their enterprises need, point them to these nine best practices:

1      Plan for continued bandwidth growth
Your clients will need to prepare for 5G mobility, the internet of things (IoT), video conferencing, collaboration tools, etc. — all of which will accelerate bandwidth demand.

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Enterprise network performance challenges and the technologies that can help

 IT Talente by Quest

Do your clients strain to keep their data networks at the performance levels necessary to stay competitive?

Four network performance challenges
Your clients may be facing one or all of these:

1   More data traffic and faster, too. Annual global IP traffic is increasing by 24% per year and will hit 3.3 zettabytes (3.3 trillion gigabytes) by 2021, when broadband speeds will have nearly doubled.

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Five competitive advantages the right managed/hosted services provider offers your clients

 IT Talente by Quest

As IT complexity gets out of hand, the resources and expertise your clients need to cope seem beyond affordable reach.

You can help by steering such clients to a cloud-capable managed/hosted services provider with deep technical and business expertise to help them oversee and support a range of cloud, managed, and co-location services; accelerate application development; achieve greater scalability; and ensure that enterprise data and access to it is always secure.

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