Two steps to getting the IT talent you need Posted on July 26, 2018 by Tim Burke Despite occasional arguments that the U.S. IT talent gap is a myth, plenty of evidence (see my last post) points to what appears, in fact, to be a rather significant IT talent gap that’s particularly wide in cybersecurity, cloud computing, big data, analytics, and information management. As I’ve mentioned, the IT talent gap costs plenty, imposing stress on existing employees that ripples across the enterprise to delay new products, services, and tech deployments; to hike costs while reducing both customer satisfaction and revenue; and to cause business to be lost to competitors. Those running extensive IT operations — where it makes economic sense to sustain highly specialized expertise on staff — may meet their talent requirements effectively with expanded recruiting, learning sabbaticals, and apprenticeship programs. If yours is a more modest operation, though, you probably struggle to retain sufficiently qualified IT staff. Fortunately, there’s a solution. It involves a simple two-step: 1 Understand the value of certifications Technological change has become so rapid that continuous learning and training is part of a tech expert’s life — and one of the key ways to continuously learn is via earning certifications. These days, 89% of IT workers worldwide hold at least one certification; the average among IT workers is three. It’s not hard to see why: % of North American IT decision-makers indicating certification benefits in… Closing organizational skill gaps 46% Meeting client requirements 45% Taking less time to troubleshoot issues 35% Getting an edge over competitors 35% Boosting productivity 33% Completing projects faster 31% Reducing employee turnover 28% Deploying products/services quicker 22% Making hiring easier 21% Reducing direct or indirect expenses 11% Source: Global Knowledge 2018 IT Skills and Salary Report 2 Engage the right kind of technology consultant Unless the staffing organization you’ve turned to has in-the-trenches experience across a wide swath of IT specialties, it may not be able to provide you with the certified expert IT talent you require. In our era of lightning-quick technological evolution, you’re better off with a deeply experienced, award-winning technology consultant that offers expert professional IT services, an extensive suite of cloud and managed services anchored by a global network of highly secure and resilient state-of-the-art data/network operations centers, tailorable support plans that ease the burdens of day-to-day IT management — and a sophisticated IT-focused staffing service. What makes this approach different — and valuable to anyone seeking well-screened IT expertise — is its emphasis on highly qualified IT talent. Whether your concern involves assessing the state of your IT infrastructure, migrating servers, building mobile apps, staying secure, integrating cloud environments, managing network performance, redoing a business continuity plan, or something that defies easy description, this sort of multi-faceted technology consultant will get you the certified experts you need as staff (direct hire, staff augmentation, or temporary/temp-to-hire) or via project-based professional services projects or cloud/managed services. Make sure the technology consultant you choose offers technical and IT-focused staffing services that access a relationship-centered, carefully screened pool of top talent. And make sure these services are augmented with certified training courses on topics ranging from application development to cybersecurity, project management, end-user training, and cloud computing training.