Helping clients manage their technology for over 30 years.

What your technical on-call support service should offer

 Forging a path to IT resilience

In my last post, I reviewed why you need technical expertise available on-call 24 x 7 x 365. Now I offer three steps that will take you to the technical expertise you need to keep your IT environment humming so you can focus on your business.

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Why your IT infrastructure needs technical on-call support services

 Forging a path to IT resilience

Those inevitable evolutions in technology that your business must embrace to stay competitive tend to involve integrations of old and new systems, software, functions, and processes.

These integrations often turn out to be arcane and complex, which means you require long-term as well as short-term technical expertise that your staff can access anytime — technical expertise from people familiar with your IT setup and who are, essentially, on call. Continue reading