Helping clients manage their technology for over 30 years.

Support challenges facing that complex hybrid IT infrastructure of yours

 Forging a path to IT resilience

Enterprise IT infrastructures have changed dramatically in the last few years, thanks to the technical prowess and cost-efficiencies of internet communications, virtualization, and, of course, cloud computing. Continue reading

Six ways cybersecurity breaches can bring down your business

 Forging a path to IT resilience

These days, the consequences of inadequate cybersecurity have profound impacts on companies’ reputations, bottom lines, and leadership jobs. Equifax’s 2017 breach, for instance, cost $439 million, tanked its share price by 27%, and forced its CISO, CIO, and CEO to resign. Continue reading

9 best practices that can boost your enterprise network performance

IT Integration

To achieve the network performance your business needs now and going forward, consider implementing these nine best practices:

1      Plan for continued bandwidth growth
The embrace of 5G mobility, the internet of things (IoT), video conferencing, collaboration tools, etc., means network bandwidth demand will keep growing. You’ll need to anticipate and budget accordingly.
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Four challenges to your enterprise network performance

IT Integration

The ways we use and communicate information are changing so fast that it can be tough to keep your enterprise network at the performance levels the business needs to stay competitive. So I’m going to warn you about four challenges to network performance you cannot afford to ignore:

1      Growth in data traffic – and data speed

Annual global IP traffic is increasing by 24% per year. Yearly data traffic will hit 3.3 zettabytes – that is, 3.3 trillion gigabytes – by 2021, up from “just” 1.2 zettabytes in 2016.

Meanwhile, broadband speeds will nearly double by 2021, reaching 53.0 Mbps, up from 27.5 Mbps in 2016.

2      Arrival of 5G

Game-changing fifth-generation (5G) Wi-Fi is nearly upon us with such capabilities as… Continue reading

The cloud in 2017: 3 trends to watch out for

The cloud in 2017: 3 trends by Quest

In this age of the restless customer – not merely digital-centric but also “adventurous, experimental, and downright fickle” – I notice three crucial cloud-shaping trends:

1   The shadow IT underground

Business units everywhere buy cloud services without IT department approval in a mass decentralization of IT “authority.”

Why? Because these cloud services help business units stay competitive, responsive, and innovative at a time when 40% of consumers have expressed “a high willingness and ability to shift spend,” and another 25% are leaning that way.
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8 Best Practices to Develop a Business Resilience Strategy

Resilience concept illustrated by a blue arrow made of balls

According to Gartner, by 2020 60% of businesses will suffer major service failures due to mismanagement of risk in new technology and use cases. This is why, in my last post, I suggested that the best way to deal with these risks is to commit to a strategy of resilience — “the capacity of an organization to plan for and adapt to change or disruption through anticipation, protection, responsive capacity, and recoverability.”

To get a sense of a resilient business in 2015, let’s start with where you want to end up.

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