Help with IT staffing: When walking the walk really matters Posted on October 23, 2015 by Tim Burke In my last post, I noted some recent research about the shortage of skilled IT talent and the challenges this poses to any organization trying to keep its information technology capabilities competitive. Topping the list of skills companies struggle to acquire these days are those related to ‘big data’ — such as data scientist, data specialist and data architect — as well as information security and Java-related skills. Meanwhile, job postings for IT occupations increased 20% during this year’s second quarter compared to the first quarter. Cybersecurity jobs, software developers, data scientists, Web developers and network architects showed the largest increases. Like much in the world of information technology, sustaining your organization’s IT skillset is best accomplished with the help of professional experts — in this case, an IT staffing company. Staffing best practices: Beginning with customer service excellence As you’ve frequently heard before, but it bears repeating — some IT staffing companies will serve you better than others. Given the critical importance of IT to your business, getting IT staffing right matters. I’ve commented already about IT staffing services basics to look for in an IT staffing company — including: Strategic help with IT hiring, Comprehension of technology trends, Access to scrupulously vetted IT talent, and A commitment to customer service excellence. It’s worthwhile to think of these basics as expressions of staffing best practices, as they should drive both how you choose your IT staffing services and how you think about hiring your IT staff. The last of these is, of course, a business universal, too often promised more than delivered. The best way to determine if the IT staffing company you’re considering truly delivers customer service excellence is to chat with their existing clients. A reliable, professional provider of IT staffing services will happily provide client references for this purpose. Staffing best practices: Familiarity breeds competence Now consider the other three basics/best practices I mentioned above. These, too, are promised more than they’re delivered. But it doesn’t have to be that way. An IT staffing services firm like Quest that also provides a broad, award-winning portfolio of state-of-the-art technology management services — including data center operations as well as cloud and managed services — has an exceptional ability to Ensure you get the strategic help you need to hire the right IT skills at the right time, Offer in-depth insight into current and upcoming technology trends, and Quickly access the best in IT talent. At Quest, we already support a deep pool of experienced IT professionals and we’re continuing to expand it. Our many diverse experts understand information technology developments and trends from an in-the-trenches perspective. We know what works, what doesn’t, and why. So, with the right IT staffing services provider, you can forgo managing your IT talent and instead focus on managing your IT project results.