Helping clients manage their technology for over 30 years.

Figuring out what networking technologies you need

 business continuity strategy best practices

These days, your network must move your data from where it’s gathered to where it’s analyzed, then to where it fuels automated operations and real-time decisions. And your network must do this at scale, at speed, and securely across multiple devices, data centers, services, clouds, and, increasingly, edges of clouds — at all the times and in all the places where you conduct business.

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No Application is an Island

No Application is an IslandWhen it comes to getting the DevOps help you need, you may be tempted by vendors offering low prices, typically because they have a narrow, app-only focus.

Maybe this will work for you — if you already have the resources necessary to ensure that the application being developed plays well with the rest of your IT infrastructure.
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Managing your network in the age of complexity

 business continuity strategy best practices

Until recently, the chief culprit in unplanned network downtime was power failure. These days, however, network errors and IT system problems play the main villains — and network errors were identified as the primary cause for 32% of outages in 2018.

That number becomes even more alarming when you consider that just a year earlier network errors accounted for only 19% of outages.

So why was there a 68% jump between 2017 and 2018 in the rate that network errors triggered unplanned downtime? Continue reading

When cloud DR isn’t enough:
disaster recovery for your hybrid infrastructure

 business continuity strategy best practices

As you’ve handed off more and more data and applications to the cloud, you may think you’re now beyond losing any of your cloud-resident data and apps — because, after all, the cloud vendor’s multiple, diversely located data centers obviate that, right?

I urge you to think again.

It’s not that you’re necessarily entirely wrong. It’s that you may be only half right — and the half that is not right could put your business in peril. Continue reading

Is a co-location center the best place for your private cloud?

 business continuity strategy best practices

By 2025, 80% of enterprises will give up their on-premises data centers and move workloads to co-location and/or cloud and managed services.

It’s pretty simple, really: a confluence of new technologies (serverless computing, AI/machine learning, the internet of things, 5G, edge computing, software as a service, etc.) and skills shortages have made it prohibitively expensive to keep on-premises data centers up-to-date and competitive. So most organizations are rethinking their IT infrastructures — and moving them to cloud and/or co-location environments. Continue reading

Finding a managed services provider to take care of your clouds

Cybersecurity in 2019: Not in Kansas anymore

If your organization uses cloud services, you’re probably in need of cloud management — and for that you’ll likely end up turning to a managed services provider.

As you do, beware those with limited focus (e.g., supporting just one type of cloud ecosystem). I believe you’re better helped by a provider able to manage hybrid multi-cloud environments, including both public and private clouds as well as data center resources.

Look for a managed services provider that…

Understands hybrid multi-cloud strategy

Your provider should be able to help you create a strategy driving effective enterprise-wide cloud policy and governance practices that ease management, maintenance, and compliance efforts.

A managed services provider able to do this should have extensive cloud management credentials and seek to learn the intricacies of your business in order to optimally integrate and orchestrate your various cloud services and other IT infrastructure elements.

Can consistently apply a unified platform/model across hybrid multi-cloud infrastructures

Rather than implement multiple cloud models, you’re better off turning to a managed services provider with the leading-edge technical skills and tools needed to deliver a single view of all cloud resources that unifies your various cloud and non-cloud environments into a single platform or operating model. Such a unified environment is easier to monitor, manage, and keep secure.

Will customize to meet your needs

In addition to the talent, tools, and comprehensive services necessary for delivering on your long-term cloud strategy, your provider must also understand where it can best add value by affordably customizing capabilities to meet your particular requirements — without adding complexity and limiting your future options.

Can constantly monitor and manage your infrastructure

To ensure that there are always eyes on your IT infrastructure, pick a provider that can monitor, alert, and manage activity across all your clouds as well as the rest of your environment and gives you access to a multi-disciplinary team of consultants, project managers, designers, engineers, and product specialists when you need them.

Has deep security experience

Though public clouds have long been regarded as more secure than many private data centers, increasing cloud complexity requires enhanced cloud security, since each additional feature can create a new potential attack surface.

So it’s important that you make sure the cloud managed services provider you choose is “secure from the start” by being able to accommodate new cloud services with less risk thanks to real-time discovery, frequent threat scanning, active alerting, and immediate remediation.

Is flexible

As your business needs change, your IT infrastructure — including your cloud environments — should be able to adapt accordingly. Make sure you choose a cloud-savvy managed services provider with the ability to quickly and efficiently adjust the services it provides you.

Five signs you need managed/hosted services in a cloudy world

Cybersecurity in 2019: Not in Kansas anymore

Do you see your assorted cloud services as, in effect, satellite data centers with mostly the same old operational and management issues?

In fact, your increasingly cloud-centric IT environment is becoming an ever more complex hybrid that needs to be managed in entirely new ways. Unless your organization is large, your best option is to turn to a trusted managed service provider with deep cloud experience. Continue reading