Helping clients manage their technology for over 30 years.

Getting the support you need for your complex hybrid IT infrastructure

 Forging a path to IT resilience

In my last post, I described the challenges of providing support for the sort of complex hybrid IT infrastructures that have become critical for business success.

Effective support for these IT infrastructures requires both human expertise and sophisticated automated tools that can be beyond your reach.

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Facing support challenges for that complex hybrid IT infrastructure of yours?

 Forging a path to IT resilience

Enterprise IT infrastructures have changed dramatically in the last few years, thanks to the technical prowess and cost-efficiencies of internet communications, virtualization, and, of course, cloud computing. Continue reading

10 networking capabilities to look for in your services provider

10 networking capabilities to look for in your services provider

The right services provider can ease the burdens of sustaining your network performance. But take care in choosing one. You can start by asking and answering whether the services provider you’re considering can…

1  Scale in tandem with your business?
Meeting both your current and (often unexpected) future needs requires a services provider that’s been successful at combining breadth and depth of capabilitiescloud as well as managed services; data centers, co-location, and network operations centers; vendor-neutral needs assessments; and diverse professional services. Continue reading

9 best practices that can boost your enterprise network performance

IT Integration

To achieve the network performance your business needs now and going forward, consider implementing these nine best practices:

1      Plan for continued bandwidth growth
The embrace of 5G mobility, the internet of things (IoT), video conferencing, collaboration tools, etc., means network bandwidth demand will keep growing. You’ll need to anticipate and budget accordingly.
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Technologies transforming network performance

IT Integration

In my last post, I described four challenges to network performance that your enterprise needs to overcome network complexity, achieve network visibility, and stay competitive — growth in data traffic and data speed, the arrival of 5G, intensifying network complexity, and heightened risk of security breaches.

So let’s look at some the key technologies that address these challenges, often by working in concert:

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Four challenges to your enterprise network performance

IT Integration

The ways we use and communicate information are changing so fast that it can be tough to keep your enterprise network at the performance levels the business needs to stay competitive. So I’m going to warn you about four challenges to network performance you cannot afford to ignore:

1      Growth in data traffic – and data speed

Annual global IP traffic is increasing by 24% per year. Yearly data traffic will hit 3.3 zettabytes – that is, 3.3 trillion gigabytes – by 2021, up from “just” 1.2 zettabytes in 2016.

Meanwhile, broadband speeds will nearly double by 2021, reaching 53.0 Mbps, up from 27.5 Mbps in 2016.

2      Arrival of 5G

Game-changing fifth-generation (5G) Wi-Fi is nearly upon us with such capabilities as… Continue reading

The path to a software-defined, self-optimizing network architecture

Enterprise Network by Quest

Your network needs to be ready for a world where malware is pervasive, nearly every enterprise uses cloud services, mobility rules, Internet of Things (IoT) devices number in the dozens of billions, and big data storage measures in dozens of exabytes.

To compete in this world, you need a software-defined network in which… Continue reading

Why an intelligent network edge will serve you better

Enterprise Network by Quest

The immense data traffic demands of always-on businesses, highly mobile customers, and the nearly universal embedding of Internet of Things (IoT) devices means the network edge has never mattered more.

Although attention has long focused on increasingly cloud-filled network cores, note that it’s at the edge where lies… Continue reading

The new look of enterprise networks – virtual, automated, cloudy, and smart

Enterprise Network by Quest

As I noted in my last post, the success of most enterprises increasingly depends on the ability to deliver a positive customer experience online – an experience that relies on reliable, high-performing digital network architectures with several key capabilities:
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Devices and data and clouds, oh my!

Device data cloud network by Quest

How many times lately have you been reminded that customer experience is “king”?

Studies on this topic abound, with several pointing to the importance of customers’ multi-channel and mobile experiences. Delivering effective self-service capabilities matters a lot, too, since by 2020 only 15% of a typical customer’s interaction with an enterprise will involve a human being.
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