Helping clients manage their technology for over 30 years.

Screening now: The great technology talent show

Technology Talent Show by Quest

By some reports, hiring (and keeping) competent information technology talent has never been so difficult.

To an extent, technology talent struggles vary in degree according to industry subsector and location. Cybersecurity, for instance, faces particularly intense shortages of much-needed experts. Some expect one million cybersecurity job openings this year, and even demand for entry-level cybersecurity slots, like information security analysts, is projected to climb by 37% over the next six years.
Continue reading

Are you lingering too long in your IT legacy?

Technology Ecosystem by Quest

For a long time, the most effective way for an organization to benefit from the power of IT required committing to a single vendor’s technology ecosystem.

You bought or leased the designated hardware on which you ran the designated software and, perhaps, a compatible service or two. But when you inevitably bumped into the limits of your chosen technology ecosystem, you faced a stark choice:

Either give up on that capability you were hoping to implement in the manner that would serve your business best — or alter the way your business operated in order to “sort of” get at least some of what you needed from the technology ecosystem in which you’d already invested plenty.

Typically, technology customization stayed out of reach and businesses were cornered into the second option, forced to adapt to the technology tools available rather than the other way around. Certainly, the ecosystem vendors didn’t mind, as customer lock-in proved extremely profitable.
Continue reading

What Kind of Cloud Customer Are You?

When clients contemplating a move to the cloud ask for advice, we tell them to start by being realistic about what cloud computing actually offers.

Yes, the cloud frees budgets from constant investment in infrastructure, reducing CapEx expenditure.

But the cloud is a technology, not a solution that will automatically deliver benefits like faster time-to-market or streamlined methods or a fix for personnel or process issues within your enterprise.

Next, we advocate a know thyself approach. You’ll get the most out of a cloud implementation by understanding what you’re trying to accomplish. Be honest about your strengths and weaknesses.

If you’re certain about having access to the technical talent you’ll need to get from purchase to actual delivery of services, then go it alone.

If you’re less certain about what to do once you’ve ordered up servers and terabytes of data, you’ll want some help — which brings us to the last bit of advice: know thy cloud provider.

Cloud providers, like cloud computing itself, come in a dizzying array of options.

So don’t let a cloud provider tell you there’s only one way to get something done. Those vendors are trying to sell you their product rather than a solution that fits your business.

But you can in fact get exactly what you need without giving up the economies of scale the cloud promises. Ask a trusted technology advisor how.

Disruptive technologies:
Coming soon to an industry sector near you

Disruptive Technologies by Quest

Anyone familiar with Uber or Airbnb will agree that well-deployed disruptive technologies can be dramatic and industry-upending. Even so, if your business earns its living far from such events, you may think you have years yet before needing to deal with “anything like that.”

You might want to think again, however. This season’s analyst predictions about 2016* stand out for their warnings about the reach and speed of disruptive technologies.
Continue reading

IT professional services:
Help figuring out what you need to heed

IT Professional Services by Quest

Across most enterprises — even the very small — information technology is changing how business is done. Ignoring or rejecting these technologies merely puts your organization behind the competitive eight-ball.

But knowing which technologies to pay attention to — and when — depends on such factors as the economic sector in which your business operates, financial constraints, your appetite for risk, your thirst for opportunity, and a whole lot more. Add up all these factors and the resulting mix is entirely unique. Now you have to figure out the impact those large waves of technological change will have.
Continue reading

Staying competitive with tech customization:
Here’s what you need to know

Competitive with Technology Customization by Quest

There’s no question that information technology is changing the way everybody does business. I see this up-close daily as we help customers streamline IT operations as well as create and deploy innovative new digital capabilities.

What I’ve noticed of late is the buzz about customized development of software and platforms. This is certainly understandable: more than 70% of companies complain they can’t find the perfect system.
Continue reading

Help with IT staffing:
When walking the walk really matters

IT-Information Technology Staffing Solutions from Quest

In my last post, I noted some recent research about the shortage of skilled IT talent and the challenges this poses to any organization trying to keep its information technology capabilities competitive.

Topping the list of skills companies struggle to acquire these days are those related to ‘big data’ — such as data scientist, data specialist and data architect — as well as information security and Java-related skills.
Continue reading

Closing your IT skills gap in a gig economy

IT-Information Technology Staffing Solutions from Quest

Is your business one of the 43% with understaffed IT operations?

Recruiting IT talent has become a significant issue for most businesses; in many organizations, more than 33% of HR spending is allocated to IT staffing solutions, i.e., hiring and retaining IT talent.

Keeping IT talent has become a struggle, too; an annual turnover of 25% of a company’s IT staff is common — and surprisingly so, given that, on average, IT staffers report being approached by recruiters six times a month.

Continue reading

The IT Security Arms Race: How Well Are You Keeping Up?

Hands typing quickly on a keyboard

Today’s digitization of just about everything – especially a whole lot of business data – means the technologies your organization depends on may be changing more quickly than you think.

Of course, this has been true for some time. But for a while it wasn’t the case – software patches and antivirus updates were less frequent, and the sense of urgency was by similar degree, less as well.

Alas, that was then. Now if you let your IT environment – especially your security stance – fall behind, you could be left exposed to some pretty insidious threats.
Continue reading

The Recovery Gap – Part 2: A Short List of 5 Best Recovery Practices

360-degree arrow concept

In my last post, I shared some sobering numbers from a recent study by the DRP Council on how well  and not well  organizations recover from disruptions. Many of the problems revealed in the study can, I believe, be attributed to four causes:

  • Inadequate recovery plans that don’t anticipate the types of events that actually occur
  • Insufficient plan documentation and lack of compliance reporting
  • Not nearly enough recovery plan testing
  • Failing the recovery tests that do occur

All of this is eminently understandable  it’s hard to focus budget and time on what we prefer to regard as unlikely possibilities.

So here’s my first recovery best practice: think of your recovery plan as the best way to keep those possibilities unlikely, because when they do happen, they cost plenty. Continue reading