Helping clients manage their technology for over 30 years.

Beyond the Co-lo Checklist: Tech Services — or Landlord?

Thinking about renting space in a co-location facility?

I suggest you visit any site you’re considering with the usual due-diligence checklist that addresses matters of security, compliance, environmental risks, power redundancy, and networking capabilities.

This checklist will get you only so far, however. You’ll need to keep a couple of other co-location considerations front-of-mind, too.

First, who owns the co-lo site you’re considering? If it’s a real estate investment trust (REIT), this may impact how the co-lo site operates.

After all, REIT profits come from real estate — in this case, renting rack space — rather than providing technology services. At minimum, you’ll need to know the parties represented in your contract. A co-lo outfit operating on the REIT’s property? The REIT itself? What happens if, say, the REIT’s facility rather than the co-lo provider is responsible for a costly power outage?

By contrast, co-lo data centers owned and operated by experienced technology services providers act as much more than landlords, since they’re committed to fielding cutting-edge data center environments supported by a deep technical and business expertise that enables them to take full responsibility for what they provide.

So here’s the second co-lo consideration to keep front-of-mind: even if you don’t currently anticipate needing anything more than rented rack space, you may someday be glad for a tech-savvy co-lo provider able to also offer round-the-clock monitoring, remote hands, and the ability to deliver cloud integration or managed services whenever you need them.

It’s 2018. Here’s what to look for now in a managed/hosted services provider

IT Integration

In my last post, I listed five ways that managed/hosted services providers can help power the IT-driven competitive advantage organizations need. Here’s what those providers must deliver in order to…

1      Flexibly choose and integrate customized IT solutions

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How managed/hosted services can deliver competitive advantage

IT Integration

It’s pretty easy these days for your IT operations to feel a bit out of control as you field all those demands to deploy IT resources in the cause of creating competitive advantage.

Your budget doesn’t budge much, but the demands certainly do. Throw more workloads into more and different clouds while somehow also adequately overseeing and supporting all those cloud, managed, and co–location services. Accelerate application development. Achieve greater scalability. Ensure that your enterprise data–as well as access to it–is always sufficiently secure.

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Does Your Cloud Provider Care About You?

Hybrid Cloud by Quest

Offloading your IT functions to a cloud service can be an immense relief.

The day-to-day operational hassles belong to someone else. Dashboards and web portals make it much easier to track network and application performance, even if you’re lounging by a pool somewhere. When you need to scale up or down, there’s an app for that. The security of your data is in the hands of well-trained experts using sophisticated tools. Time for another mojito.
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What to look for in a cloud-aware managed/hosted services provider

The cloud in 2017: 3 trends by Quest

Choosing the right managed/hosted services provider for your organization can be tough because what such providers offer – and how they deliver – can vary greatly.
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The value of adding managed/hosted services
as you reach for the clouds

The cloud in 2017: 3 trends by Quest

If your organization is like most others, it’s using plenty of cloud services – an average of five if yours is a small or mid–size operation, 18 if it’s large.

After all, maintaining in-house IT infrastructure drains valuable time, effort, and management bandwidth for the sake of capabilities that today’s hyperscale public cloud environments can provide far more effectively.
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Staying secure in a dangerous age:
Overcoming cybersecurity complexity – with cloud and managed security services

Cybersecurity Complexity by Quest

The last time I posted, I described several cybersecurity solutions which are moving beyond the reactive, siloed offerings that continue to be necessary, but are no longer sufficient to protect our enterprises.

These solutions can seem daunting. The complexity of it all often overwhelms.

This is partly due to what’s happening to our information infrastructures, which are also becoming more complex as they go hybrid. They are, essentially, boundless as they accommodate internet communication. Meanwhile, today’s in–house data centers are increasingly virtualized and typically combine a variety of cloud and managed services.
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Staying secure in a dangerous age:
How to face down ransomware

Face-down Ransomware by Quest

In my last post, I focused on several key types of cyber threat most likely to challenge your business right now. This time, I’m drilling down — to ransomware and what you can do to protect your enterprise from it.

Why ransomware prevention? Because security experts regard ransomware as today’s most serious cyber threat, having increased 35% in just a year to an average of nearly 1,000 per day in 2015.
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Leverage the power of data gravity with a network services assist

Network Services Assist by Quest

As you migrate more and more of your data to cloud environments, you’ve probably noticed a couple of things:

1 Data gravity

It’s not your imagination: as you’ve embraced cloud computing, the data still outside your cloud(s) really does get pulled toward applications running in your cloud(s).
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What to look for in a technology staffing services provider

Technology Staffing Services Provider by Quest

Finding the technology skillsets you need when you need them is getting tougher all the time, as my last post attests. If you’re like many enterprises, you’re engaging more than one staffing service in hopes of ending staff deficits.

So here’s my advice about what to look for in a technology staffing services provider:
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