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Beyond the Co-lo Checklist: Tech Services — or Landlord?

Thinking about renting space in a co-location facility?

I suggest you visit any site you’re considering with the usual due-diligence checklist that addresses matters of security, compliance, environmental risks, power redundancy, and networking capabilities.

This checklist will get you only so far, however. You’ll need to keep a couple of other co-location considerations front-of-mind, too.

First, who owns the co-lo site you’re considering? If it’s a real estate investment trust (REIT), this may impact how the co-lo site operates.

After all, REIT profits come from real estate — in this case, renting rack space — rather than providing technology services. At minimum, you’ll need to know the parties represented in your contract. A co-lo outfit operating on the REIT’s property? The REIT itself? What happens if, say, the REIT’s facility rather than the co-lo provider is responsible for a costly power outage?

By contrast, co-lo data centers owned and operated by experienced technology services providers act as much more than landlords, since they’re committed to fielding cutting-edge data center environments supported by a deep technical and business expertise that enables them to take full responsibility for what they provide.

So here’s the second co-lo consideration to keep front-of-mind: even if you don’t currently anticipate needing anything more than rented rack space, you may someday be glad for a tech-savvy co-lo provider able to also offer round-the-clock monitoring, remote hands, and the ability to deliver cloud integration or managed services whenever you need them.

2017 Was the Most Expensive Disaster Year Ever

IT Integration

2017 hit cities across our country with some of the most extreme – and expensive – natural disasters ever seen. There were at least 15 weather events this year costing at least a billion dollars each. Yes, we said Billion with a B.
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Where technology consulting services can help

Technology Consulting Services by Quest

In my last post, I advised that a technology consulting services provider should offer a range of capabilities that encompasses integrated managed services, cloud services, and assessments as well as an extensive professional services portfolio emphasizing technology customization and solid technical staffing.

Such technology consulting depth means your provider can help you in many ways, including:
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Planning Your Hybrid Cloud: 6 Key Steps (part 2)

Architecture blueprint as a model for cloud planning

In my last post I focused on the first two steps in planning for a hybrid cloud: Making sure your IT infrastructure is “cloudified” and assessing your current environment and workloads. In this post, I’ll lay out the final four steps:  Continue reading

Look What’s Really Causing IT Disasters

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According to one expert, U.S. enterprises lose $1.2 trillion each year from IT failures. Although this figure gets debated, everyone agrees it’s a whole lot of money.

These losses — and the downtime that triggers them — tend to be caused by the mundane rather than the spectacular, as recent Forrester/Disaster Recovery Journal research shows: Continue reading

Why DaaS delivers simplification — and safety

globe computers and clouds

As the end of Windows XP support looms ever closer, I’m getting more questions about DaaS — desktops as a service.

And for good reason: With cloud-based desktops as a service, you can tick several boxes at once and save money in the process — as much as 20%-to-30% over five years when you move from a physical desktop infrastructure to DaaS.

Of course, since DaaS is a hosted service, you avoid the upfront CapEx of a homegrown virtual desktop infrastructure. But three other major benefits may be even more important to some organizations:

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A closer look at application support services — part 2 of 2

Time to evaluate your App Development services provider

Besides application security testing — which I’ll be taking a closer look at next time — I want to focus now on three capabilities that can make all the difference when it comes to getting the most from an application support services provider:

  1. Database performance and stability monitoring
  2. Beta and test environment architecture, and
  3. Documentation solutions

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Better ways to meet application development challenges

Application Development Chart illustrating Production, Development, Testing.
 Application development projects can be difficult to manage while ensuring milestones and retaining hard-won ROI.

But it doesn’t have to be that way. An experienced, competent application development service provider can handle the details with a flexible development strategy that begins with discovery, carries you through concept/design, development and testing/quality assurance, and completes the effort with production/launch and maintenance/support.

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2 tricks that can deliver the right service provider treats

It’s a 21st-century truth that even small businesses need complex information technology infrastructures to thrive. Which is why so many enterprises, both large and small, depend on the expertise of independent providers of managed and cloud services.

But using managed and cloud services can be risky, too. How reliable is the service? Where’s your data? And what about security?

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