Helping clients manage their technology for over 30 years.

Beyond the Co-lo Checklist: Tech Services — or Landlord?

Thinking about renting space in a co-location facility?

I suggest you visit any site you’re considering with the usual due-diligence checklist that addresses matters of security, compliance, environmental risks, power redundancy, and networking capabilities.

This checklist will get you only so far, however. You’ll need to keep a couple of other co-location considerations front-of-mind, too.

First, who owns the co-lo site you’re considering? If it’s a real estate investment trust (REIT), this may impact how the co-lo site operates.

After all, REIT profits come from real estate — in this case, renting rack space — rather than providing technology services. At minimum, you’ll need to know the parties represented in your contract. A co-lo outfit operating on the REIT’s property? The REIT itself? What happens if, say, the REIT’s facility rather than the co-lo provider is responsible for a costly power outage?

By contrast, co-lo data centers owned and operated by experienced technology services providers act as much more than landlords, since they’re committed to fielding cutting-edge data center environments supported by a deep technical and business expertise that enables them to take full responsibility for what they provide.

So here’s the second co-lo consideration to keep front-of-mind: even if you don’t currently anticipate needing anything more than rented rack space, you may someday be glad for a tech-savvy co-lo provider able to also offer round-the-clock monitoring, remote hands, and the ability to deliver cloud integration or managed services whenever you need them.

Choosing a business resilience service provider

IT resilience and Service Provider by Quest

In my last post, I described key capabilities needed to achieve the IT resilience that’s become so critical to sustaining business resilience in an always-on world.

Getting those capabilities to work for your business takes more than a pro–vider with appropriate IT service/product offerings. You’ll also need a provider with considerable depth of business experience and understanding as well as a vendor–neutral willingness to customize and integrate available technologies.

It’s this combination of technology, business, and integration acumen that puts IT resilience – and business resilience – within your reach.
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Are you buying a service — or an illusion?

Handshake in gray

Imagine discovering that for the last 12 months none of your company data had been backed up at your designated co-lo.

Worse, you only found this out because your corporate site has suffered a catastrophic failure. All your data has been lost — and you have no way to retrieve it.

You’re outraged, of course, and you want answers. How could your co-lo provider fail to back up your data? What about your provider’s vaunted disaster recovery service? Who is responsible for allowing this to happen?  Continue reading

Cloud Computing best practice: Conduct a Cloud feasibility assessment

guy holding a piece of paper with a cloud and servers on it.

Not all IT activities are right for Cloud computing. What’s more, you may not have the basic elements you need (such as a sufficiently robust network environment) for Cloud computing. And the last thing you need is to learn those uncomfortable truths after you’ve committed to a Cloud project.

This is why conducting a Cloud feasibility assessment is so important. And unless you have Cloud computing expertise on staff, don’t try to do it alone.

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