Helping clients manage their technology for over 30 years.

The Biggest Threat Facing Your Data in 2018

IT Integration

The intangibility of cloud storage makes it easy to leave the proverbial front door unlocked. This is exactly what happened when a developer at Uber inadvertently included the startup’s Amazon Web Services login credentials in code shared to the open source site GitHub – exposing the private data of 50 million of the platform’s customers.
Continue reading

Making sure you get the IT services you pay for

IT Integration

Anyone who’s signed up for even a simple cloud service has encountered (and, I hope, actually read) the accompanying service level agreement (SLA), which delineates precisely what services you’re getting and the metrics by which the levels of those services are measured.
Continue reading

Does Your Cloud Provider Care About You?

Hybrid Cloud by Quest

Offloading your IT functions to a cloud service can be an immense relief.

The day-to-day operational hassles belong to someone else. Dashboards and web portals make it much easier to track network and application performance, even if you’re lounging by a pool somewhere. When you need to scale up or down, there’s an app for that. The security of your data is in the hands of well-trained experts using sophisticated tools. Time for another mojito.
Continue reading

Are you facing down your IT integration challenges yet?

IT Integration

Almost daily, business headlines describe how powerful, inexorable waves of information technology roll through our world transforming how we process, communicate, store, secure, and use data.
Continue reading

Got DRaaS and/or managed service DR? Pay attention to BC/DR plan updating anyway

Developing the IT resilience your enterprise needs

Disaster Recovery as a Service is fast becoming a business essential as it’s implemented in more and more enterprise multi-site resilience strategies. Hardly surprising, since DRaaS simplifies recovery operations by combining protection, orchestration, and automation.
Continue reading

The new look of enterprise networks – virtual, automated, cloudy, and smart

Enterprise Network by Quest

As I noted in my last post, the success of most enterprises increasingly depends on the ability to deliver a positive customer experience online – an experience that relies on reliable, high-performing digital network architectures with several key capabilities:
Continue reading

What to look for in a cloud-aware managed/hosted services provider

The cloud in 2017: 3 trends by Quest

Choosing the right managed/hosted services provider for your organization can be tough because what such providers offer – and how they deliver – can vary greatly.
Continue reading

The value of adding managed/hosted services
as you reach for the clouds

The cloud in 2017: 3 trends by Quest

If your organization is like most others, it’s using plenty of cloud services – an average of five if yours is a small or mid–size operation, 18 if it’s large.

After all, maintaining in-house IT infrastructure drains valuable time, effort, and management bandwidth for the sake of capabilities that today’s hyperscale public cloud environments can provide far more effectively.
Continue reading