Helping clients manage their technology for over 30 years.

Does Your Cloud Provider Care About You?

Hybrid Cloud by Quest

Offloading your IT functions to a cloud service can be an immense relief.

The day-to-day operational hassles belong to someone else. Dashboards and web portals make it much easier to track network and application performance, even if you’re lounging by a pool somewhere. When you need to scale up or down, there’s an app for that. The security of your data is in the hands of well-trained experts using sophisticated tools. Time for another mojito.
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What to look for in a cloud-aware managed/hosted services provider

The cloud in 2017: 3 trends by Quest

Choosing the right managed/hosted services provider for your organization can be tough because what such providers offer – and how they deliver – can vary greatly.
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The value of adding managed/hosted services
as you reach for the clouds

The cloud in 2017: 3 trends by Quest

If your organization is like most others, it’s using plenty of cloud services – an average of five if yours is a small or mid–size operation, 18 if it’s large.

After all, maintaining in-house IT infrastructure drains valuable time, effort, and management bandwidth for the sake of capabilities that today’s hyperscale public cloud environments can provide far more effectively.
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Cloud security in 2017: stronger than ever

The cloud in 2017: 3 trends by Quest

If you’ve concluded that the public cloud services you use are as secure, or even more secure, than your traditional on-premises environment, you’re in good company – nearly two-thirds of IT leaders surveyed last year agree with you.

Why cloud security tops on-premises security

As they bring in yet another cloud service (and mention it only after the fact, if at all), most of the managers of your lines of business probably don’t think much about cybersecurity – but cloud services providers certainly do. Their reputations depend on it, which is why they’re investing in a two-pronged approach to cloud security:
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The cloud in 2017: 3 trends to watch out for

The cloud in 2017: 3 trends by Quest

In this age of the restless customer – not merely digital-centric but also “adventurous, experimental, and downright fickle” – I notice three crucial cloud-shaping trends:

1   The shadow IT underground

Business units everywhere buy cloud services without IT department approval in a mass decentralization of IT “authority.”

Why? Because these cloud services help business units stay competitive, responsive, and innovative at a time when 40% of consumers have expressed “a high willingness and ability to shift spend,” and another 25% are leaning that way.
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8 best practices for going hybrid cloud

Best Practices Hybrid Cloud by Quest

Public cloud apps and services are great for shifting your non-differentiated business functions and infrastructure from expensive on-premise environments to low-cost off-site facilities managed by specialists you have no hope of keeping on staff.

Yet, if you’re facing shadow IT issues, demands to improve security and compliance, or the realization that you must prepare for a future in which success depends on your ability to differentiate your business, then you need something more than public cloud subscriptions.
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Hybrid Cloud: Playing offense with technology innovation

Hybrid Cloud Technology Innovation by Quest

As I’ve clarified in recent posts, cloud services generally provide the most resource-efficient way to satisfy your organization’s IT requirements — and usually are most effectively deployed via a hybrid cloud combining selected public cloud subscriptions with customized private cloud capabilities.

The arguments for hybrid clouds that you hear most often are, basically, defensive, powering the customizations that legacy environments depend on, protecting sensitive data, and boosting compliance.
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Introducing the automated private cloud in your hybrid future

Automated Private Cloud by Quest

Hybrid clouds are turning out to be the best way for enterprises to enable employees’ continued access to powerful on-demand public cloud resources without losing control over corporate data, corporate security, the ability to comply with legal requirements (e.g., ensuring employee and customer privacy), or the maintenance of legacy capabilities.

Public cloud + private cloud = necessity

After all, you’re not going to get line-of-business employees trying to do their jobs as effectively and efficiently as possible to cease their Shadow IT habits. They’ll invariably sign up for one of those quite excellent public cloud application services — whether you like it or not. Whether you even know it or not.

And odds are you can’t afford to devote your IT people’s limited time to building in-house replacements for such services. This makes a hybrid cloud architecture a necessity for most enterprises, since a hybrid cloud combines use of
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Why Shadow IT will drive you to a hybrid cloud

Hybrid Cloud by Quest

Given how much cloud apps can boost your business agility while reducing maintenance, labor, and capital costs, chances are you’re spending a sizeable chunk of your IT budget on them (probably more than you realize).

You’re not alone. Industry watcher IDC predicts that in just a couple of years, at least half of all IT spending will be cloud-based, and by 2020, 60%-70% of all IT infrastructure, software, services, and technology spending will be cloud-based.
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Where technology consulting services can help

Technology Consulting Services by Quest

In my last post, I advised that a technology consulting services provider should offer a range of capabilities that encompasses integrated managed services, cloud services, and assessments as well as an extensive professional services portfolio emphasizing technology customization and solid technical staffing.

Such technology consulting depth means your provider can help you in many ways, including:
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