Helping clients manage their technology for over 30 years.

Making sure you get the IT services you pay for

IT Integration

Anyone who’s signed up for even a simple cloud service has encountered (and, I hope, actually read) the accompanying service level agreement (SLA), which delineates precisely what services you’re getting and the metrics by which the levels of those services are measured.
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Getting the IT talent you need: 4 best practices

IT Integration

Given the mission-critical nature of your organization’s IT operations, it’s essential that you attract and retain the right IT human resources. To acquire the IT talent you need, I suggest these 4 best practices:
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Does Your Cloud Provider Care About You?

Hybrid Cloud by Quest

Offloading your IT functions to a cloud service can be an immense relief.

The day-to-day operational hassles belong to someone else. Dashboards and web portals make it much easier to track network and application performance, even if you’re lounging by a pool somewhere. When you need to scale up or down, there’s an app for that. The security of your data is in the hands of well-trained experts using sophisticated tools. Time for another mojito.
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Got IT infrastructure/integration issues?
Look for these 4 capabilities in your technology partner

IT Integration

An IT infrastructure integration technology partner you can count on will be able to field professional teams that have…
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Are you facing down your IT integration challenges yet?

IT Integration

Almost daily, business headlines describe how powerful, inexorable waves of information technology roll through our world transforming how we process, communicate, store, secure, and use data.
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Got DRaaS and/or managed service DR? Pay attention to BC/DR plan updating anyway

Developing the IT resilience your enterprise needs

Disaster Recovery as a Service is fast becoming a business essential as it’s implemented in more and more enterprise multi-site resilience strategies. Hardly surprising, since DRaaS simplifies recovery operations by combining protection, orchestration, and automation.
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Developing the IT resilience your enterprise needs

Developing the IT resilience your enterprise needs

These days, most enterprise systems, applications, and workloads are deemed mission- or business-critical. So, in addition to redundancy and high availability, discussions about business continuity and disaster recovery focus on IT resilience architectures employing multiple geographically-distributed data centers that use live application failover to prevent downtime.
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BC/DR planning coherence:
Stepwise toward business resilience

7 security best practices: Preventing ransomware attacks — with...  by Quest

As I mentioned in my last post, 68% of those in organizations committed to a multi-site resilience strategy – e.g., using Disaster Recovery as a Service (DRaaS), shifting IT infrastructure to a managed service provider environment, or deploying hybrid solutions – have confidence that their IT environments will perform as expected during unplanned downtime.
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Is your business prepared for unplanned downtime?

7 security best practices: Preventing ransomware attacks — with...  by Quest

Your answer may depend on your job title. In one recent survey, 70% of C-level executives declared their firms “very prepared” – but fewer than half of the IT people at those same companies agreed.

Uh oh.
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