Helping clients manage their technology for over 30 years.

Five signs you need managed/hosted services in a cloudy world

Cybersecurity in 2019: Not in Kansas anymore

Do you see your assorted cloud services as, in effect, satellite data centers with mostly the same old operational and management issues?

In fact, your increasingly cloud-centric IT environment is becoming an ever more complex hybrid that needs to be managed in entirely new ways. Unless your organization is large, your best option is to turn to a trusted managed service provider with deep cloud experience. Continue reading

Don’t Ignore Infrastructure Care and Feeding

Don't Ignore Infrastructure Care and FeedingIn many ways, the opportunity potential of today’s new technologies is profound. Vendors eager to convince you that what they’re selling will transform your business are touting web applications that keep your company in front of customers round the clock, multi-cloud platforms, IoT devices, etcetera.
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What your technical on-call support service should offer

 Forging a path to IT resilience

In my last post, I reviewed why you need technical expertise available on-call 24 x 7 x 365. Now I offer three steps that will take you to the technical expertise you need to keep your IT environment humming so you can focus on your business.

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Why your IT infrastructure needs technical on-call support services

 Forging a path to IT resilience

Those inevitable evolutions in technology that your business must embrace to stay competitive tend to involve integrations of old and new systems, software, functions, and processes.

These integrations often turn out to be arcane and complex, which means you require long-term as well as short-term technical expertise that your staff can access anytime — technical expertise from people familiar with your IT setup and who are, essentially, on call. Continue reading

Getting the support you need for your complex hybrid IT infrastructure

 Forging a path to IT resilience

In my last post, I described the challenges of providing support for the sort of complex hybrid IT infrastructures that have become critical for business success.

Effective support for these IT infrastructures requires both human expertise and sophisticated automated tools that can be beyond your reach.

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Facing support challenges for that complex hybrid IT infrastructure of yours?

 Forging a path to IT resilience

Enterprise IT infrastructures have changed dramatically in the last few years, thanks to the technical prowess and cost-efficiencies of internet communications, virtualization, and, of course, cloud computing. Continue reading