Helping clients manage their technology for over 30 years.

How managed/hosted services can deliver competitive advantage

IT Integration

It’s pretty easy these days for your IT operations to feel a bit out of control as you field all those demands to deploy IT resources in the cause of creating competitive advantage.

Your budget doesn’t budge much, but the demands certainly do. Throw more workloads into more and different clouds while somehow also adequately overseeing and supporting all those cloud, managed, and co–location services. Accelerate application development. Achieve greater scalability. Ensure that your enterprise data–as well as access to it–is always sufficiently secure.

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The Biggest Threat Facing Your Data in 2018

IT Integration

The intangibility of cloud storage makes it easy to leave the proverbial front door unlocked. This is exactly what happened when a developer at Uber inadvertently included the startup’s Amazon Web Services login credentials in code shared to the open source site GitHub – exposing the private data of 50 million of the platform’s customers.
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2017 Was the Most Expensive Disaster Year Ever

IT Integration

2017 hit cities across our country with some of the most extreme – and expensive – natural disasters ever seen. There were at least 15 weather events this year costing at least a billion dollars each. Yes, we said Billion with a B.
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6 best practices for structuring a SMART SLA

IT Integration

Yes, you can negotiate the customized service level agreement you need to ensure solid IT services performance and availability – even for your hyperscale public cloud services.

Developing the SMART SLA your business needs – a service level agreement that’s specific, measurable, achievable, relevant, and timely – begins with these 6 best practices:
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Making sure you get the IT services you pay for

IT Integration

Anyone who’s signed up for even a simple cloud service has encountered (and, I hope, actually read) the accompanying service level agreement (SLA), which delineates precisely what services you’re getting and the metrics by which the levels of those services are measured.
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Getting the IT talent you need: 4 best practices

IT Integration

Given the mission-critical nature of your organization’s IT operations, it’s essential that you attract and retain the right IT human resources. To acquire the IT talent you need, I suggest these 4 best practices:
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Does Your Cloud Provider Care About You?

Hybrid Cloud by Quest

Offloading your IT functions to a cloud service can be an immense relief.

The day-to-day operational hassles belong to someone else. Dashboards and web portals make it much easier to track network and application performance, even if you’re lounging by a pool somewhere. When you need to scale up or down, there’s an app for that. The security of your data is in the hands of well-trained experts using sophisticated tools. Time for another mojito.
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