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Quest Technology Management

Helping clients manage their technology for over 30 years.

FOR IMMEDIATE RELEASE

Quest Achieves Cisco Channel Customer Satisfaction Excellence

Sacramento, CA: August 2, 2010 – Cisco Systems is pleased to recognize and congratulate Quest for achieving Cisco Channel Customer Satisfaction Excellence.

Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program. Quest will be recognized for Customer Satisfaction Excellence in the Cisco Partner Locator (www.cisco.com/go/partnerlocator) with a special star indicator representing the achievement. Customers, Cisco personnel and partners will be able to identify Quest as having achieved outstanding customer satisfaction as part of Cisco’s worldwide assessment process.

Channel Customer Satisfaction Excellence assessment is based on the customer satisfaction results captured in the Cisco Partner Access Online tool (www.cisco.com/go/pal). Each quarter, Cisco will acknowledge Certified Partners that have the highest customer satisfaction distinction within each geographic region.

Customer Satisfaction Excellence is a core value we both share and a key driver of our current and future success. Cisco thanks Quest for their commitment to the success of their customers.

For more information on Cisco Channel Customer Satisfaction Excellence, please visit: http://www.cisco.com/web/partners/pr11/pr20/announcement_031506.html

President and CEO, Tim Burke, affirms Quest’s commitment to excellence by saying, "We put our customers first by asking ‘How can we help?’. Customer satisfaction is a powerful tool by which we measure our performance as a company."

About Cisco Systems

Cisco Systems, Inc. (NASDAQ: CSCO) is the worldwide leader in networking for the Internet. Information about Cisco can be found at http://www.cisco.com. For ongoing news, please go to http://newsroom.cisco.com.

About Quest®

Since 1982, Quest has been a trusted technology management company delivering successful solutions for our clients from Fortune 50-5000 small and medium-sized clients. Quest is one of North America’s top 500 Value Added Resellers (VARBusiness Magazine 2009) whose core competency is helping businesses select, acquire and manage their technology needs.

Quest offers technology products and Professional and Managed Services which include security, wireless, data backup, disaster recovery, business continuity, system performance, telecommunications & transport, VoIP, IP Video Surveillance, and technical staffing; either on-site or from its secure nationwide service delivery centers. Products may be obtained through QuestFlex®, a unique Quest program allowing companies to "Invest in the capability, not in the product", avoiding purchasing and leasing, thus freeing up cash.

Quest and QuestFlex are registered trademarks of Quest Media & Supplies, Inc.

Contact Information

Barbara Klide
Quest
800.326.4220
Barbara_Klide@questsys.com