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Quest Technology Management

Helping clients manage their technology for over 30 years.

FOR IMMEDIATE RELEASE

Quest Achieves Cisco Gold Certification in USA

Sacramento, CA: August 23, 2012 � Quest announced today it has achieved Cisco® Gold Certification. To earn Gold Certification, Quest had to meet rigorous standards set forth by Cisco in networking competency, service, support, and customer satisfaction.

Tim Burke, Quest President and CEO states, "The Cisco Gold Certification recognizes Quest’s commitment to providing skilled, experienced technology specialists who have taken the time to study and understand the particular capability needs of a customer’s business. We offer these services with QuestFlex®, a flexible and customized Service Level Agreement."

"We are committed to providing the tools, training and programs that facilitate partner growth, differentiation and profitability," said Edison Peres, senior vice president of worldwide channels at Cisco. "With specializations in unified communications, routing and switching, security, and wireless LAN, Quest has made an investment in developing the capability to deliver the integrated and customized technology solutions that today’s customers demand."

The Cisco Resale Channel Program provides a framework for partners to build the sales, technical and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program’s specializations and certifications, Cisco recognizes a partner’s expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates a partner’s technology skills, business practices, customer satisfaction, presales and post-sales support capabilities, and other critical factors that customers consider when choosing a trusted partner.

As a Cisco Gold Certified Partner Quest has met the requirements for attaining the broadest range of expertise across multiple technologies by achieving Cisco advanced specializations in unified communications, routing and switching, security, and wireless LAN. In addition, Quest has integrated Cisco Lifecycle Services into its offerings and is required to maintain high levels of customer satisfaction. Cisco Gold Certification provides Quest with access to comprehensive sales, technical, and lifecycle services training and support available from Cisco.

About Quest®

For over 30 years, Quest has been a trusted technology management company delivering successful solutions for our clients from Fortune 50-5000 small and medium-sized clients. Quest is ranked #9 on the Global Managed Services Cloud Providers top 100 by MSPmentor and ranked one of CRN’ss Solution Provider 500 among US technology firms as well as CRN’ss top 250 Tech Elite, and CRN’ss designation of Cloud Elite.

Quest offers clients a portfolio of professional, cloud and managed services, including consulting, security, wireless, data backup, disaster recovery, business continuity, system performance, application development, HD video conferencing, telecommunications & transport, VoIP, and technical staffing; either on-site or from its secure global service delivery centers. Services may be obtained through QuestFlex®, a unique service level agreement, allowing companies to "Invest in the capability, not in the product".

Quest and QuestFlex are registered trademarks of Quest Media & Supplies, Inc.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries.

Contact Information

Barbara Klide
Quest
800.326.4220
Barbara_Klide@questsys.com