Pressroom
FOR IMMEDIATE RELEASE
Quest Achieves GOLD Re-Certification from Cisco Systems.
Sacramento, CA: January 4, 2007—Quest announced today that it has been officially re-certified as a Cisco GOLD Certified Partner--USA. Quest has again met all requirements for achieving GOLD certification, including personnel, support, specialization and customer satisfaction. Quest has continued to demonstrate that it is qualified to sell, install and support Cisco solutions in the USA. To earn GOLD certification, Quest had to meet or surpass the stringent personnel, training, customer satisfaction, specialization, and post-sales support requirements set forth by Cisco.
“We’re pleased to have again attained Cisco GOLD re-certification and value our relationship with Cisco Systems,” said Tim Burke, CEO of Quest. “GOLD certification is a mark of unsurpassed excellence and we’re particularly pleased about this re-certification. Our investment in achieving GOLD re-certification is a reflection of our ongoing commitment to enhance our customer service. Customer satisfaction has always been a huge priority for us, and we're proud of our recent rating of 4.76 out of a possible 5 in Cisco’s annual customer satisfaction survey.
Being a GOLD Certified Partner offers the highest credibility in the marketplace. Many governments and large corporations require Cisco GOLD certification as part of their Request for Proposal (RFP) process. Cisco GOLD Certified Partners are also recognized for focusing on Specializations including Advanced Unified Communications, Advanced Security, Advanced Wireless LAN, Advanced Routing & Switching, Foundation Express and others. Quest currently holds all five Specializations referenced above. Further, Cisco GOLD Certified Partners provide 24x7 technical services with one-hour response time to ensure its customers with fully supported strategic business networks.
About Quest™
Quest is a technology management company that has been serving Fortune 50-5000 and small and medium-sized corporations and state and local government since 1982. The company offers clients a portfolio of professional services, managed services, maintenance contract management, infrastructure services, data/voice circuits, and technical staffing, all backed by the most advanced technologies available.
