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Quest Technology Management

Helping clients manage their technology for over 30 years.

What is Quest?

Founded over 30 years ago by Cindy and Tim Burke, Quest has been a trusted technology management company delivering successful solutions for small and medium-sized Fortune 50-500 clients. Quest offers technology products as well as Professional, Cloud, and Managed Services either on-site or from its secure service data centers.

What services does Quest provide?

Quest provides business technology consulting to address a wide range of requirements including those listed below:

  • Security/Vulnerability-Data/System
  • Disaster Recovery
  • Managed and Cloud Services
  • VoIP Implementation/Support
  • Mobile Device Services
  • Application Development
  • Project Management
  • Wireless Design/Implementation
  • Email Migration and Support
  • Cutting IT Costs
  • Network Assessment/Management
  • PCI
  • MPLS/Data Circuits
  • Technology Staffing
  • Video Surveillance
  • Cable/Fiber Infrastructure
  • Design/Installation
  • Technology Consulting
  • Local and Wide Area Network Infrastructure
  • Protocol Analysis – Fault Isolation
  • Security Policy/Audit/Implementation
  • Data/Voice/Video Transport: Design, Implementation, and Support
  • Trending and Capacity Planning

Technology Products

Quest provides products from major manufacturers including products as a managed service in the cloud, at your facility, or at one of Quest’s service delivery centers. A QuestFlex® SLA provides clients industry leading technology capability in customizable configurations for one monthly price. Clients can specify their requirements, ranging from virtualization, storage, servers, network equipment, and VoIP to complex application environments that power their entire enterprise. This allows clients faster time to market and higher performance, reliability, and security. It qualifies as an operating expenditure, not a capital expenditure.

http://www.questsys.com/vendorList.aspx

Maintenance Contract Management

Quest can secure the warranties, extended service agreements, software and hardware upgrade protection, and premium support you need. Beyond standard manufacturers’ warranties and service agreements, Quest protects your organization against downtime for everything you own and lease.

Technical Staffing

There's more to appropriate technologies than capabilities and compatibilities. Companies need core competencies defined by the skill sets and knowledge base of their technical staff. Quest offers a traditional approach to staffing, a recruitment process, or IT screening services to your staffing company or your own HR department to vet candidates. We help you meet your business goals by delivering the right people with the right skills, whenever and wherever you need them.

One person or fifty, contract talent or permanent placement, our keys to successful placement include:

  • A consultative approach with a sense of urgency
  • An automated résumé retrieval system
  • Extensive screening and evaluation
  • Thorough reference and background checks
  • Excellent customer service
  • Personable, ethical business practices

Infrastructure Services

Your need for flexible, high-speed business communications has never been easier to fulfill. Choose between broadband, fiber optics, fiber splicing, and wireless or infrastructure cabling, all graded for commercial, government, education, and cable TV (CATV). Whether you require a single point upgrade, full building installation, or infrastructure audit, your completed installation will conform to exacting EIA/TIA standards.

What kind of companies has Quest worked with?

Quest has worked with some of the world's most well-respected companies, including Wells Fargo Bank, AT&T, HP, Sutter Health, California Dept. of Justice, LA Unified School District, State of California Office of Emergency Services, and the Governor’s Office.

Has Quest had feedback from the companies they have worked for?

Quest recently conducted a survey of its clients through an independent consulting firm to find out how they perceived Quest's work. The customer satisfaction survey revealed that 94.1% of the customers surveyed developed positive working relationships with Quest's staff. Additionally, 90.9% felt valued and appreciated as a customer; 90.9% of the customers agreed that Quest's staff is quick to do what it takes to provide excellent customer service and support; and 89.2% of the customers believe that Quest brings a positive "can do" attitude to each individual job. Please see our video where you hear directly from Quest customers: http://www.questsys.com/questWhoWeAre.aspx

What are the advantages of using Quest?

With more than 30 years of experience helping businesses adapt and thrive with evolving technology, Quest is one of the most established and versatile managed service providers as well as a worldwide leader in technology management offering a portfolio of professional, cloud, and managed services. Either on-site or from one of over two dozen secure global service delivery centers, Quest offers security, disaster recovery, business continuity, data backup and replication, Desktops as a Service, virtualization, system performance, application development, wireless, hosted HD video conferencing, telecommunications and transport, VoIP, consulting, and IT staffing solutions to power and manage your entire enterprise. QuestFlex®, a unique and flexible service level agreement, allows companies to “Invest in the Capability, Not in the Product®” by providing specific industry leading technology capabilities customizable to their requirements.

Quest is Company of the Year in the Cloud Elite category of the 2013 Solution Provider 500 list, is ranked #35 on the Third Annual Top 100 Cloud Services Providers List, also known as the Talkin’ Cloud 100, by Nine Lives Media and was recently named on the CRN Fast Growth 150 List, the fastest-growing solution providers in the technology industry, by CRN Magazine. Quest is also #40 on the MSPmentor 501, #7 on the MSPmentor 200 North America, and one of the top 200 companies on CRN’s Solution Provider 500.

Quest and QuestFlex are registered trademarks of Quest Media & Supplies, Inc.

Get insights on technology trends and how they affect your business from Quest’s CEO Blog, and join the conversation with Quest on LinkedIn, Twitter, and Facebook.

See what our customers have to say about Quest: http://www.questsys.com/questwhoweare.aspx

Overviews of Quest’s offerings and technology solutions are viewable on YouTube and Quest’s website.

Contact Information

For further information, please contact Barbara_Klide@questsys.com