What is Quest?
Founded over 30 years ago by Cindy and Tim Burke, Quest
has been a trusted technology management company delivering
successful solutions for our clients from Fortune 50-5000
small and medium-sized clients. Quest offers technology
products and Professional Services and Cloud and Managed
Services either on-site or from its secure service data
What services does Quest provide?
Quest provides business technology consulting to meet a wide
range of requirements including the following list of common
issues we have been asked to address:
- Disaster Recovery
and Cloud Services
- VoIP Implementation/Support
- Mobile Device
- Application Development
- Project Management
- Email Migration & Support
- Cutting IT
- Network Assessment/Management
- MPLS/Data Circuits
- Technology Staffing
- Video Surveillance
- Technology Consulting
- Local and Wide Area Network Infrastructure
- Protocol Analysis
– Fault Isolation
- Security Policy / Audit / Implementation
- Data / Voice / Video Transport: Design, Implementation and
- Trending and Capacity Planning
Quest provides products from major manufacturers including
products as a service in the cloud or at your facility or at
one of Quest’s service delivery centers as a managed
service. Using a QuestFlex® SLA provides clients industry
leading technology capability in any configuration you
choose for one monthly price. You can specify your own
requirements ranging from virtualization, storage, servers,
network equipment, VoIP to complex application environments
to power your entire enterprise. This allows clients faster
time to market, higher performance, reliability and security
and it qualifies as an operating expenditure, not a capital
Maintenance Contract Management
Quest can secure the warranties, extended service
agreements, software and hardware upgrade protection and
premium support you need. Beyond standard manufacturers’
warranties and service agreements, Quest can protect your
organization against downtime for everything you own and
There's more to appropriate
technologies than capabilities and compatibilities.
Companies need core competencies defined by the skill sets
and knowledge base of your technical staff. We offer a
traditional approach to staffing, a recruitment process, or
IT screening services to you’re your staffing company or
your own HR department to vet candidates. We help you meet
your business goals by delivering the right people with the
right skills, whenever and wherever you need them.
person or 50, contract talent or permanent placement. Our
keys to successful placement include:
- A consultative approach with a sense of urgency
- An automated résumé retrieval system
- Extensive screening and evaluation
- Thorough reference and background checks
- Excellent customer service
- Personable, ethical business practices
Your need for flexible, high-speed
business communications has never been easier to fulfill.
Choose Broadband, Fiber-optics, Fiber Splicing, Wireless or
Infrastructure Cabling, all graded for commercial,
government, education or cable TV (CATV). Your finished
installation will conform to exacting EIA/TIA standards
whether your need is for single point upgrade, full building
installation, or an infrastructure audit.
What kind of
companies has Quest worked with?
Quest has worked with some
of the world's most well-respected, companies, including
Wells Fargo Bank, AT&T, HP, Sutter Health, California Dept.
of Justice, LA Unified School District and State of
California Office of Emergency Services, Governor’s Office
Has Quest had feedback from the companies they have worked
Quest recently conducted a survey of its clients
through an independent consulting firm to find out how they
perceived Quest's work. The customer satisfaction survey
revealed that 94.1 percent of the customers surveyed
developed positive working relationships with Quest's staff.
Additionally, 90.9 percent feel valued and appreciated as a
customer; 90.9 percent of the customers agreed that Quest's
staff is quick to do what it takes to provide excellent
customer service and support; and 89.2 percent of the
customers believe that Quest brings a positive "can do"
attitude to each individual job. Please see our video where
you hear directly from our customers:
What are the
advantages of using Quest?
For 30 years, Quest has been a trusted technology management company delivering successful solutions for our clients from Fortune 50-5000 small and medium-sized clients. Quest is ranked #9 on the Global Managed Services Cloud Providers top 100 by
MSPmentor and ranked one of the top 500 US technology firms by VARBusiness as well as CRN’s top
250 Tech Elite, including the unique CRN designation of
Quest offers clients a portfolio of professional, cloud and managed services, including consulting, security, wireless, data backup, disaster recovery, business continuity, system performance, telecommunications & transport, VoIP, IP video surveillance, and technical staffing; either on-site or from its secure global service delivery centers. Services may be obtained through
QuestFlex®, a unique service level agreement, allowing companies to "Invest in the capability, not in the product™".