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Quest Technology Management

Helping clients manage their technology for over 30 years.

What is Quest?

Founded over 30 years ago by Cindy and Tim Burke, Quest has been a trusted technology management company delivering successful solutions for our clients from Fortune 50-5000 small and medium-sized clients. Quest offers technology products and Professional Services and Cloud and Managed Services either on-site or from its secure service data centers.

What services does Quest provide?

Quest provides business technology consulting to meet a wide range of requirements including the following list of common issues we have been asked to address:

  • Security/Vulnerability-Data/System
  • Disaster Recovery
  • Managed and Cloud Services
  • VoIP Implementation/Support
  • Mobile Device Services
  • Application Development
  • Project Management
  • Wireless Design/ Implementation
  • Email Migration & Support
  • Cutting IT Costs
  • Network Assessment/Management
  • PCI
  • MPLS/Data Circuits
  • Technology Staffing
  • Video Surveillance
  • Cable/Fiber Infrastructure
  • Design/Installation
  • Technology Consulting
  • Local and Wide Area Network Infrastructure
  • Protocol Analysis – Fault Isolation
  • Security Policy/Audit/Implementation
  • Data/Voice/Video Transport: Design, Implementation and Support
  • Trending and Capacity Planning

Technology Products

Quest provides products from major manufacturers including products as a service in the cloud or at your facility or at one of Quest’s service delivery centers as a managed service. Using a QuestFlex® SLA provides clients industry leading technology capability in any configuration you choose for one monthly price. You can specify your own requirements ranging from virtualization, storage, servers, network equipment, VoIP to complex application environments to power your entire enterprise. This allows clients faster time to market, higher performance, reliability and security and it qualifies as an operating expenditure, not a capital expenditure.

http://www.questsys.com/vendorList.aspx

Maintenance Contract Management

Quest can secure the warranties, extended service agreements, software and hardware upgrade protection and premium support you need. Beyond standard manufacturers’ warranties and service agreements, Quest can protect your organization against downtime for everything you own and lease.

Technical Staffing

There's more to appropriate technologies than capabilities and compatibilities. Companies need core competencies defined by the skill sets and knowledge base of your technical staff. We offer a traditional approach to staffing, a recruitment process, or IT screening services to your staffing company or your own HR department to vet candidates. We help you meet your business goals by delivering the right people with the right skills, whenever and wherever you need them.

One person or 50, contract talent or permanent placement. Our keys to successful placement include:

  • A consultative approach with a sense of urgency
  • An automated résumé retrieval system
  • Extensive screening and evaluation
  • Thorough reference and background checks
  • Excellent customer service
  • Personable, ethical business practices

Infrastructure Services

Your need for flexible, high-speed business communications has never been easier to fulfill. Choose Broadband, Fiber-optics, Fiber Splicing, Wireless or Infrastructure Cabling, all graded for commercial, government, education or cable TV (CATV). Your finished installation will conform to exacting EIA/TIA standards whether your need is for single point upgrade, full building installation, or an infrastructure audit.

What kind of companies has Quest worked with?

Quest has worked with some of the world's most well-respected, companies, including Wells Fargo Bank, AT&T, HP, Sutter Health, California Dept. of Justice, LA Unified School District and State of California Office of Emergency Services, Governor’s Office

Has Quest had feedback from the companies they have worked for?

Quest recently conducted a survey of its clients through an independent consulting firm to find out how they perceived Quest's work. The customer satisfaction survey revealed that 94.1 percent of the customers surveyed developed positive working relationships with Quest's staff. Additionally, 90.9 percent feel valued and appreciated as a customer; 90.9 percent of the customers agreed that Quest's staff is quick to do what it takes to provide excellent customer service and support; and 89.2 percent of the customers believe that Quest brings a positive "can do" attitude to each individual job. Please see our video where you hear directly from our customers: http://www.questsys.com/questWhoWeAre.aspx

What are the advantages of using Quest?

Quest is a worldwide leader in technology management offering a portfolio of professional, cloud and managed services. Either on-site or from one of over two dozen secure global service delivery centers, Quest offers Cloud, Disaster Recovery, Security, Network, Server Management and IT Staffing Solutions. QuestFlex®, a unique and flexible service level agreement, provides Quest’s customizable services and solutions based on clients’ requirements.

Quest is Company of the Year in the Cloud Elite category of the 2013 Solution Provider 500 list, is ranked #35 on the Third Annual Top 100 Cloud Services Providers List, also known as the Talkin’ Cloud 100, by Nine Lives Media and was recently named to the CRN Fast Growth 150 List, the fastest-growing solution providers in the technology industry by CRN Magazine.

Quest and QuestFlex are registered trademarks of Quest Media & Supplies, Inc.

Get insights on technology trends and how they affect your business from Quest’s CEO Blog and join the conversation with Quest on LinkedIn, Twitter and Facebook.

See what our customers have to say about Quest: http://www.questsys.com/questwhoweare.aspx

Overviews of Quest’s offerings and technology solutions are viewable on YouTube and Quest’s website.

Quest and QuestFlex are registered trademarks of Quest Media & Supplies, Inc.

Contact Information

For further information, please contact Barbara_Klide@questsys.com