How many times a week is your email system out of commission? Do employees and customers regularly complain about poor application, system, or network availability? These kinds of technology problems are not inevitable, and solving them doesn’t have to entail costly new hardware or software.

Often such issues are symptoms of a technology infrastructure that needs a tune-up rather than an overhaul. By monitoring your infrastructure, you’ll discover what’s out of tune — and keep things in tune from that point forward.

There are two ways to do this. You can dedicate some IT staff to monitoring tasks. But don’t assign the job to anyone who’s already charged with a number of other responsibilities — unless monitoring is their sole focus, it’ll be shoved aside by other, more immediately pressing demands.

You can guarantee that focus by bringing in an experienced, vendor-independent provider of monitoring services who will

• Baseline your current environment,
• Advise you about what needs tuning,
• Implement ongoing, proactive monitoring procedures so everything stays tuned, and,
• If you choose, manage this effort.

You’ll be surprised at how much better your technology infrastructure will behave —and how much you won’t need to spend.