There’s an old saying about necessity being the mother of invention. If that proverb contains any truth, we should soon see a good deal of invention triggered by the very real necessity to do more with less.

Invention can have another mother, too — the desire to do the best job possible. A good technology partner will always listen to clients and try to develop innovative solutions that match a client’s goals.

For us at Quest, VoIP is a good case in point.

When we found that the typical options for implementing VoIP — in-house or hosted — were not meeting some of our clients’ needs, we went exploring for other approaches. And we hit upon one: a hybrid VoIP approach that combines the security, flexibility, and performance of an in-house implementation with the ease and cost-effectiveness of a hosted service.

In the end, it doesn’t matter if the best solution emerges in response to a dire need or a desire to make something good even better. What matters is that you have a technology partner willing to be as creative and resourceful as you need them to be.