Quest CEO Blog

Thoughts on Technology, Business and the Management of Both.

 

Can you do business without email?

by TimBurke
Sunday, June 29, 2008

If email is essential to your business, so is email backup. Unfortunately, as your information technology systems become more complex, so does operating them. Too often, these systems end up causing the email outages they’re supposed to prevent.

It’s not hard to see why. These systems need lots of care and feeding. Management of them includes dealing with servers, licenses, and capacity issues. They have to be updated and patched on always-irregular schedules. Then there’s the complex backups of multiple, non-integrated databases and applications.

Why Exchange 2007 isn’t enough

And at the heart of all this is your email system. You may think that using Exchange 2007 will save you from the worst effects of an email outage. Think again.

Exchange 2007’s new capabilities help reduce risks, but still fall short. Although Exchange 2007 has failover technologies that can be used to loadshift between systems (thus shortening the duration of an outage), it’s a process that burdens users. And Exchange has no built-in means of providing alternate access to stored messages.

So when it comes to email continuity, you need more. And you need it to be cost-effective. A solution worth considering is an email backup managed service.

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Categories: Application Performance | General Business | Managed Services


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