Quest Technology Management

Helping clients manage their technology for over 30 years.

Project Crunch

Chalkboard full of business terms relating to project management and motivational topics.
It is that time of year again. The seasons are changing, the days are getting shorter and the end of the year is fast approaching. Customers are wrapping up projects, closing out budgets and starting to plan operations for the New Year. Procurement decisions have been made and the project cycle will continue into the winter. Continue reading

Do-It-Yourself Consumers of Cloud

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We have all been in that conversation, when a customer is describing a need, a capability or a solution requirement that is a perfect fit for a Cloud-based platform. Before they even finish speaking, we have the “answer”! We cannot wait to jump in and prove how “smart we are”, how our company, our ecosystem partners, or our Cloud offerings are cutting-edge. One problem. What if your client doesn’t buy into the Cloud strategy? What if they want to manage their core infrastructure, keep their data in-house and be able to “touch” their production? Regardless of the fact that Cloud-based solutions can remove complexities, this type of DIY IT buyer is impervious to white papers, TCO models, ROI calculators and any other presales tool used to funnel their IT spend to Cloud computing. Now what? Continue reading

Optimizing Clients Backup and Recovery Strategies

How many of your customers can reliably backup their data, then reliably recover it?   Data backup has moved beyond traditional tape, which is notoriously unreliable. Fortunately, with Quest’s help you can offer your customers alternatives that provide a range of reliable and affordable data availability options.
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Why you should sell Desktop-as-a-Service

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The first reason is crystal clear: Because your customers want it. A LOT — and right now. In the last six months at Quest, we’ve added thousands of DaaS seats across more than 50 new customers. This shows DaaS to be a hot topic — which makes it, so to speak, a foot in your customer’s door. Quest offers DaaS with a free, well-supported Proof-of-Concept (which I’ll describe in more detail in my next blog). This creates an effective Try-and-Buy model that easily serves as a “pilot.” So your customers can start out small and broaden their commitment to DaaS as their experience and comfort levels increase. Continue reading

The 7 payoffs of solution-oriented technology selling

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Upending a business model that you’ve lived by for years is very tough. It can be hard to believe that just a short distance from where you’re standing there’s a more stable, more lucrative approach to selling technology. So I offer a list of reasons for shifting to a solutions model. This is only a part of the journey — but understanding these payoffs is a crucial and necessary first step. Continue reading