Quest Technology Management

Helping clients manage their technology for over 30 years.

Capitalizing on Quest’s Investments

Hand drawing arrows on glass. All the arrows are pointing to the left except one point up. Stand out from the crowd.

With Cloud adoption growing at an incredible rate, leverage the strengths of Quest’s expanding footprint and Cloud services portfolio to extend the value you provide customers and increase your sales.

 Stand out from the crowd

Drive more monthly recurring revenue by integrating Infrastructure as a Service, Desktops as a Service, Disaster Recovery & Business Continuity and Co-location services into your customer opportunities with  Quest’s recent 120K sq. ft. facility in Roseville, CA and expanding network of global Service Delivery Centers. Continue reading

3 ways to accelerate the DaaS conversation with customers

Making a decision to change how desktops are managed can be a little scary. After all, what if it doesn’t work as advertised.
Light-bulb shaped like dollar sign against a cloud background.
At Quest, we’ve developed three ways to address this, all free to your customers:
  1. Free DaaS Proof-of-Concept For your customers who are ready to explore DaaS, we have a free DaaS Proof-Of-Concept, which will help your customers understand very concretely how DaaS will work for them and what they’ll get from it. You’ll find that your customers can be wowed when they do the Proof-Of-Concept with, say, an iPad. Our DaaS Proof-Of-Concept is a two-step process, starting with an hour-long Webex meeting to discuss your customer’s specific needs and gather information. The Proof of Concept itself goes on for 10 days and uses your customer’s own end-point devices — like that iPad, or PCs or Macs — to connect from their location. During the Proof-Of-Concept, we test various protocols and put your customer’s applications and use-cases through their paces. This is a great way for your customer to get actual, real-world experience with Desktop-as-a-Service, including how it works with shared drives, Outlook/Exchange, and applications.
  2. Free VDI Data Collection/Assessment Continue reading

Why you should sell Desktop-as-a-Service

DaaS Thumbnail image
The first reason is crystal clear: Because your customers want it. A LOT — and right now. In the last six months at Quest, we’ve added thousands of DaaS seats across more than 50 new customers. This shows DaaS to be a hot topic — which makes it, so to speak, a foot in your customer’s door. Quest offers DaaS with a free, well-supported Proof-of-Concept (which I’ll describe in more detail in my next blog). This creates an effective Try-and-Buy model that easily serves as a “pilot.” So your customers can start out small and broaden their commitment to DaaS as their experience and comfort levels increase. Continue reading

Getting to know Desktop-as-a-Service

Words like Email, Documents, Pictures and more on a cloud that is linked to desktops, mobile device, etc.
I want to focus this time on a Cloud-based solution called Desktop-as-a-Service (DaaS). DaaS is one of those technologies that both end-users and IT people like — because it doesn’t force end-users to change their work habits and it relieves IT of all kinds of desktop management hassles by putting all employee desktop images in the Cloud. By ‘desktop images’, I mean all of an end-user’s apps and data as well as the personalized look and feel of their desktop environment. So even though this ‘desktop image’ resides in the Cloud, each end-user’s customizable desktop environment looks and performs as usual. Continue reading