Quest Technology Management

Helping clients manage their technology for over 30 years.

Meet Do-it-Yourself Dave… He does it all!

When it comes to technology, you and I both know that it’s best to let the experts take the lead. Your customers, well-intentioned though they may be, may disagree—and not to their benefit. Do you have a “Do-it-Yourself” client?.

With thousands of different brands that are not always compatible, millions of different configurations, and innumerable ways a network can be compromised, your customers’ technology should not be a DIY job.

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Why you should sell Desktop-as-a-Service

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The first reason is crystal clear: Because your customers want it. A LOT — and right now. In the last six months at Quest, we’ve added thousands of DaaS seats across more than 50 new customers. This shows DaaS to be a hot topic — which makes it, so to speak, a foot in your customer’s door. Quest offers DaaS with a free, well-supported Proof-of-Concept (which I’ll describe in more detail in my next blog). This creates an effective Try-and-Buy model that easily serves as a “pilot.” So your customers can start out small and broaden their commitment to DaaS as their experience and comfort levels increase. Continue reading

Opportunity knocks: Customized cloud solutions

Cloud-shaped toolbox with a drawer open. In the drawer the word Data is stacked.As you move toward providing technology solutions, how your efforts generate revenue changes dramatically. Much of your revenue will come from recurring service-oriented business rather than price- and product-based transactions. A prime example of this is customized cloud services — what we at Quest call shape-your-own cloud, which takes advantage of the best of public and private clouds. The difference between customized clouds and public clouds (think Amazon, Google, etc.) is not unlike the difference between transactional and solution-oriented selling: A customized cloud gives customers the advantages of a precise fit with their needs that public clouds don’t, including … Continue reading