Quest Technology Management

Helping clients manage their technology for over 30 years.

Getting your clients on the road to business resilience

technological complexity by Quest

Despite all the (deserved) attention given cyberattacks, 82% of unplanned downtime can be attributed to application failures, hardware failures, or operational errors – at a time when 64% of business data and systems are considered either mission-critical or business-critical. No wonder 80% of organizations now demand a minimum of 99.99% availability – i.e., just 4.33 minutes of monthly unplanned downtime.

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IT resilience and business recovery:
6 capabilities and how to deliver them

IT resilience and business recovery by Quest

In today’s complex, always-on business world, your customers’ business resilience depends on achieving and sustaining IT resilience. This means ensuring continuous availability of all business processes, workflows, technologies, and policies regardless of where your customers’ IT environments reside, what’s in them, or how they change over time.

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When downtime strikes

Proactive about cybersecurity by Quest

Lurking behind many downtime incidents are mundane causes – a failed UPS, human error, a malfunctioning component.

But increasingly, your clients will discover downtime causes stemming from a class of culprits best characterized as IT complexity.

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Quest Partner Program: Helping Partners Differentiate Themselves

The challenge of finding new customers or demonstrating the benefits of moving up the services value chain to existing customers is paramount for any sales rep. By offering Quest’s FREE Assessments, you identify and sell to customers’ pain points rather than focusing on technology – you’re positioned to meet customers’ immediate needs, therefore creating up selling opportunities. Continue reading