Quest Technology Management

Helping clients manage their technology for over 30 years.

3 ways to accelerate the DaaS conversation with customers

Making a decision to change how desktops are managed can be a little scary. After all, what if it doesn’t work as advertised.
Light-bulb shaped like dollar sign against a cloud background.
At Quest, we’ve developed three ways to address this, all free to your customers:
  1. Free DaaS Proof-of-Concept For your customers who are ready to explore DaaS, we have a free DaaS Proof-Of-Concept, which will help your customers understand very concretely how DaaS will work for them and what they’ll get from it. You’ll find that your customers can be wowed when they do the Proof-Of-Concept with, say, an iPad. Our DaaS Proof-Of-Concept is a two-step process, starting with an hour-long Webex meeting to discuss your customer’s specific needs and gather information. The Proof of Concept itself goes on for 10 days and uses your customer’s own end-point devices — like that iPad, or PCs or Macs — to connect from their location. During the Proof-Of-Concept, we test various protocols and put your customer’s applications and use-cases through their paces. This is a great way for your customer to get actual, real-world experience with Desktop-as-a-Service, including how it works with shared drives, Outlook/Exchange, and applications.
  2. Free VDI Data Collection/Assessment Continue reading

Getting to know Desktop-as-a-Service

Words like Email, Documents, Pictures and more on a cloud that is linked to desktops, mobile device, etc.
I want to focus this time on a Cloud-based solution called Desktop-as-a-Service (DaaS). DaaS is one of those technologies that both end-users and IT people like — because it doesn’t force end-users to change their work habits and it relieves IT of all kinds of desktop management hassles by putting all employee desktop images in the Cloud. By ‘desktop images’, I mean all of an end-user’s apps and data as well as the personalized look and feel of their desktop environment. So even though this ‘desktop image’ resides in the Cloud, each end-user’s customizable desktop environment looks and performs as usual. Continue reading