Quest Technology Management

Helping clients manage their technology for over 30 years.

Helping your clients toward IT resilience

 IT resilience by Quest

Now that a hefty majority of enterprise systems, applications, and workloads are considered mission- or business-critical, discussions about business continuity and disaster recovery focus on IT resilience architectures employing multiple geographically-distributed data centers that use live application failover to prevent downtime.
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Getting your clients on the road to business resilience

technological complexity by Quest

Despite all the (deserved) attention given cyberattacks, 82% of unplanned downtime can be attributed to application failures, hardware failures, or operational errors – at a time when 64% of business data and systems are considered either mission-critical or business-critical. No wonder 80% of organizations now demand a minimum of 99.99% availability – i.e., just 4.33 minutes of monthly unplanned downtime.

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Cybersecurity best practices:
Remember the basics + 3 strategies

technological complexity by Quest

In my last post, I described people-focused cybersecurity best practices to share with your clients. This time, I’m adding some key cybersecurity best practices basics as well as three essential cybersecurity strategies.

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When downtime strikes

Proactive about cybersecurity by Quest

Lurking behind many downtime incidents are mundane causes – a failed UPS, human error, a malfunctioning component.

But increasingly, your clients will discover downtime causes stemming from a class of culprits best characterized as IT complexity.

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Quest Partner Playbook: for when your customer needs extra help

Partner Playbook by Quest

In the industry of business technology, your customer relationships are crucial to your success. But to “land and expand” often means integrating capabilities or solutions that your organization may not cater to.

So what do you do when you’ve won a customer project that stretches beyond your current comfort zone, and you’re not sure you’ll be able to deliver?

Head to the Quest Partner Playbook – your go-to resource for those moments when you don’t want to leave a customer hanging, but still need a game plan for options and next steps.

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