Quest Technology Management

Helping clients manage their technology for over 30 years.

Help your clients master technological complexity with cloud-aware managed/hosted services

technological complexity by Quest

If your clients’ organizations are typical, they’re now using multiple cloud services – an average of five if they’re small or mid-sized, 18 if they’re large.

But while today’s hyperscale public cloud environments can often provide important capabilities far more effectively than in-house IT infrastructure, your clients may not quite realize that the data and applications they place in those clouds are theirs – not the cloud providers’. Continue reading

Cloud best practices that strengthen security and performance

Strengthen Security and Performance by Quest

As I mentioned in my last post, organizations increasingly use multiple cloud services and hybrid clouds.

Boosting cloud security with infrastructure and standards

Cloud services providers are also deploying new cloud technologies like automation, microservices, containers, and so on, that boost cloud performance and make public cloud services as secure, or even more secure, than traditional on-premises environments.
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3 trends, 4 new technologies Driving the multi-cloud world

3 trends, 4 new technologies Driving by Quest

On average, the typical cloud user leverages six clouds. It’s no surprise, then, that 80% of enterprise IT organizations will commit to hybrid clouds this year.

Chicken or egg?

Which comes first – customers embracing new technologies or new technologies created in hopes of attracting new customers? Either way, your customers face three inescapable trends:

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Hybrid cloud as an innovation infrastructure: 8 best practices

Hybrid Cloud Innovation by Quest

Much of the appeal of cloud services lies in their ability to mask the complexity of the information technologies we all depend on.

Thus, as your clients’ employees sign on to public clouds, their IT staffs must respond with hybrid cloud solutions that address the resulting shadow IT, security, and compliance issues.

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Your clients have Shadow IT — and Hybrid Cloud can help

Shadow IT - Hybrid Cloud by Quest

Ever ask your clients how many public cloud services they use? Odds are the number is higher than even the most senior tech guy knows.

In fact, the appeal of low-cost, easy-to-use, feature-rich public cloud services is so universal that by 2020, cloud will claim two-thirds of all IT infrastructure, software, services, and technology spending. By then, cloud-related communication will account for more than 80% of total data center traffic.

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Quest Partner Playbook: for when your customer needs extra help

Partner Playbook by Quest

In the industry of business technology, your customer relationships are crucial to your success. But to “land and expand” often means integrating capabilities or solutions that your organization may not cater to.

So what do you do when you’ve won a customer project that stretches beyond your current comfort zone, and you’re not sure you’ll be able to deliver?

Head to the Quest Partner Playbook – your go-to resource for those moments when you don’t want to leave a customer hanging, but still need a game plan for options and next steps.

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Ecosystem or Feudal System?

Game of Thrones playing on iPad

Game of Thrones recently kicked off its fourth season. And as a devoted fan, I cannot help but see the similarities between the battle for control of Westeros, the Iron Throne and the capital city, King’s Landing and the current gamesmanship developing in the IT Channel for control of the end-user experience, the IT infrastructure backbone, and the datacenter.

Much like the Channel, Westeros the fantasy realm of the HBO hit show, Game of Thrones, is made up of different families and kingdoms. For those who remember their Western Civilization courses, it is basically a feudal system under the mercurial rule of a corruptible monarchy, bordered on the north by snow zombies and hordes of non-allied “wildlings” and to the south east by dragons and a very angry ex-pat, who is raising an army to kill everyone back home.

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Capitalizing on Quest’s Investments

Hand drawing arrows on glass. All the arrows are pointing to the left except one point up. Stand out from the crowd.

With Cloud adoption growing at an incredible rate, leverage the strengths of Quest’s expanding footprint and Cloud services portfolio to extend the value you provide customers and increase your sales.

 Stand out from the crowd

Drive more monthly recurring revenue by integrating Infrastructure as a Service, Desktops as a Service, Disaster Recovery & Business Continuity and Co-location services into your customer opportunities with  Quest’s recent 120K sq. ft. facility in Roseville, CA and expanding network of global Service Delivery Centers. Continue reading

On Security

Security spelled out underneath a padlock

I was visiting with a friend recently when the topic of Target’s security breach came up. We both had been part of the massive data breach and lost some of our banking information. We both had replaced our credit cards and that is where the similarities ended.

Although alarming as this latest breach was, it did not really impact my consciousness or my day-to-day consumer habits.  We live in a world where data is our identity and I have taken certain steps to secure myself and those I care about. Continue reading

Ear Holed

American football player against a Cloud background. Talk to your clients about the Cloud or you might get ear holed.
Football games are as much a part of Thanksgiving as turkey, mashed potatoes and pumpkin pie. In football, there’s a term called getting “ear holed”. For those who have never played the greatest sport in America, the best definition I can provide is as follows: Ear Holed: A player being tackled/blocked from the side, leaving ones feet and potentially losing consciousness momentarily, without warning or seeing the hit coming. If you’re more visually inclined, check out this video clip. I think we can all agree no one wants to be #10 from Wisconsin in that moment. Continue reading