Quest Technology Management

Helping clients manage their technology for over 30 years.

Ecosystem or Feudal System?

Game of Thrones playing on iPad

Game of Thrones recently kicked off its fourth season. And as a devoted fan, I cannot help but see the similarities between the battle for control of Westeros, the Iron Throne and the capital city, King’s Landing and the current gamesmanship developing in the IT Channel for control of the end-user experience, the IT infrastructure backbone, and the datacenter.

Much like the Channel, Westeros the fantasy realm of the HBO hit show, Game of Thrones, is made up of different families and kingdoms. For those who remember their Western Civilization courses, it is basically a feudal system under the mercurial rule of a corruptible monarchy, bordered on the north by snow zombies and hordes of non-allied “wildlings” and to the south east by dragons and a very angry ex-pat, who is raising an army to kill everyone back home.

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Project Crunch

Chalkboard full of business terms relating to project management and motivational topics.
It is that time of year again. The seasons are changing, the days are getting shorter and the end of the year is fast approaching. Customers are wrapping up projects, closing out budgets and starting to plan operations for the New Year. Procurement decisions have been made and the project cycle will continue into the winter. Continue reading

Your Guide to All Things Quest @ Fall Cloud Partners Expo 2013

It’s that time of year again! That’s right, next month the Quest team will be at Cloud Partners Conference & Expo in Chicago. The week kicks off on Tuesday, September 10th with Cisco Powered Cloud Connections – a one-day interactive session on becoming a successful Cloud Services Reseller. You will hear from industry leaders, Cisco experts, and leading Cloud Providers, all in the same room for a day of networking. Mike Dillon, Quest CTO will be participating in the Cisco Cloud Providers Roundtable. Want to attend? Register here. Continue reading

It’s About the Relationship

a handshake
We all tend to focus on bringing in new customers. But don’t be fooled — retaining the customers you currently have is critical and sometimes easy to neglect. How do you proceed when you’ve brought aboard a new project from one of your existing customers that stretches beyond your current comfort zone, such as cloud services, where you’ll need a Partner’s help to deliver? To help you navigate those waters of finding a Partner that you can trust will deliver the level of service your customers expect, I recommend checking out this post from Quest’s Director of Sales, Gary Schick, originally published on Channel Partners Peer-to-Peer blog.

Getting Your Customers to Call You First

3d dollar sign and cloud to represent Quest's Cloud Services.
Congratulations, you’ve made the decision to partner with a reliable cloud services provider to deliver the cloud to your customers. It does you little good to have found a cloud partner, if your customers call somebody else. So how do you get your customers to understand that your reach and capabilities have broadened? When it comes to cloud services, how do you get your customers to think of you and to call you first? I recommend checking out this post by Quest’s Director of Sales, Gary Schick, originally published on Channel Partners Peer-to-Peer blog. As always, we’re here to help you prepare for a successful year ahead in delivering cloud services.

Redefining Your Brand in a Cloudy World

Marketing buzzwords forming a circle around the word Brand set on a cloudy sky.
No matter what current IT solution you are offering to customers, you are most likely evaluating how to adapt your current business model so you can thrive in the new age of cloud computing. I recommend checking out this post, originally published on Channel Partners Peer-to-Peer blog, where Quest’s Director of Sales, Gary Schick contributes articles with the goal of stimulating discussion among partners about important issues impacting their business.