Helping clients manage their technology for over 30 years.

Details, details: A look at the hybrid Cloud SLA

Hybrid Cloud Computing

Reading a service-level agreement (SLA) may be as exciting as watching paint dry — but when it comes to creating a hybrid that fits your organization and truly meets its needs, bringing your full attention to your SLA can make all the difference.

So here’s my version of Hybrid Cloud101:

Expect to customize your hybrid cloud SLA. The whole point of a private cloud is to design and customize cloud capabilities to address your unique needs, and you need a Cloud services provider willing and able to do that in ways that precisely reflect your business requirements so you can achieve the flexibility, scalability, cost reductions, efficiencies, redundancy, and disaster recovery protections you need — without overspending on overcapacity.

Continue reading

Security in the cloud: What you need to know

Cloud icon with a lock to represent Cloud computing security

Cloud computing gets immense attention these days as a profound agent of change affecting how IT serves the business. In particular, Cloud computing has begun the untethering of employees from their desks and their offices. Because the mobility of today’s, and tomorrow’s workforce cannot happen without the Cloud.

Yet worries about Cloud security abound, and for good reason: Cloud computing that involves processing sensitive or regulated data in shared environments needs extra scrutiny in terms of security (as well as codifying requirements, defining a cloud services contract, managing the transition from in-house to cloud, and overseeing the resulting mixed IT environment).

Continue reading

What’s Happening to the IT Department?

Where once IT departments were the sole source when it came to technology implementation, today technology is finding its way into corporate America through nearly every department.

Marketing folks may have been among the first to leave the IT department fold when they ditched cumbersome CRM systems for easy-to-use Salesforce.com, but they were just the tip of what has grown into a pretty big iceberg.

Virtually every day sees a new app available to help workers be more productive — and those workers aren’t hesitating to download those apps and get on with business.

Continue reading

Securing your virtual environment

Securing Virtual Cloud Environment

Odds are your IT environment is somehow engaged in virtualization — either directly in your data center or indirectly via the service providers you’ve engaged.

But how much have you — or your IT people — thought about virtualization security? This matters more than you may think. One Gartner analyst has estimated that 60% of virtualized servers will be less secure than the physical servers they’ve replaced.

Continue reading