Helping clients manage their technology for over 30 years.

Introducing the automated private cloud in your hybrid future

Automated Private Cloud by Quest

Hybrid clouds are turning out to be the best way for enterprises to enable employees’ continued access to powerful on-demand public cloud resources without losing control over corporate data, corporate security, the ability to comply with legal requirements (e.g., ensuring employee and customer privacy), or the maintenance of legacy capabilities.

Public cloud + private cloud = necessity

After all, you’re not going to get line-of-business employees trying to do their jobs as effectively and efficiently as possible to cease their Shadow IT habits. They’ll invariably sign up for one of those quite excellent public cloud application services — whether you like it or not. Whether you even know it or not.

And odds are you can’t afford to devote your IT people’s limited time to building in-house replacements for such services. This makes a hybrid cloud architecture a necessity for most enterprises, since a hybrid cloud combines use of
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8 Best Practices to Develop a Business Resilience Strategy

Resilience concept illustrated by a blue arrow made of balls

According to Gartner, by 2020 60% of businesses will suffer major service failures due to mismanagement of risk in new technology and use cases. This is why, in my last post, I suggested that the best way to deal with these risks is to commit to a strategy of resilience — “the capacity of an organization to plan for and adapt to change or disruption through anticipation, protection, responsive capacity, and recoverability.”

To get a sense of a resilient business in 2015, let’s start with where you want to end up.

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Planning Your Hybrid Cloud: 6 Key Steps (part 2)

Architecture blueprint as a model for cloud planning

In my last post I focused on the first two steps in planning for a hybrid cloud: Making sure your IT infrastructure is “cloudified” and assessing your current environment and workloads. In this post, I’ll lay out the final four steps:  Continue reading

Planning Your Hybrid Cloud: 6 Key Steps (in 2 parts)

Information Cloud

By some accounts, better than 50% of organizations are now deploying hybrid clouds — and for some very good reasons:

  • Improved security, because sensitive data can remain behind your private cloud firewall while less sensitive data can be permitted onto a public cloud.
  • Ability to specify where and under what terms and conditions your data is stored.
  • Effective workload balancing without breaking the bank, since using a public cloud to, say, handle peak loads can be far cheaper than keeping everything in-house or moving everything to a public cloud.

To get a hybrid cloud up and running, you need to begin with planning — specifically, a six-step planning process that, fortunately, you do not have to undertake alone. In this post, I’ll focus on the first two steps: Continue reading

What to Look For in IT Operations Analytics Capabilities

iPhone sitting on background with map of the world and charts and graphs coming out of the phone.

In my last post, I discussed how IT operations analytics can transform the masses of IT performance data into insight that provides broad, cross-tier network and infrastructure visibility so that …

  1. Issues may be proactively recognized and resolved before they affect your business
  2. Future capacity and provisioning requirements may be anticipated
  3. A performance baseline built from multiple metrics can be established, reducing the time, money, and headaches associated with planning and deploying new projects, such as cloud deployments or virtualization.

But how should you go about choosing an IT operations analytics solutions? This is worth paying attention to, since such solutions are new, called by a number of different names (though likely not for long) and are available both as appliances and cloud-based services. Continue reading

When IT Performance Monitoring Gets a “Big Data” Boost

Businessman standing on Cloud looking at world map covered with image representing Cloud data. And a giant Q from the Quest logo

No doubt you’ve heard about “big data.” It sounds intimidating, invasive, and, well, way too big. But don’t be fooled — “big data” is going to save your IT infrastructure.

The first thing you need to understand about how this is happening (oh yes, it’s already well underway) is that “big data” is something of a misnomer. What we’re really talking about is analytics — automated mathematical tools that work in real time to sift through untold amounts of regular old data, in this case IT performance data, and produce actionable results that go far beyond legacy monitoring capabilities. Continue reading

A Glimpse of What’s on the 2014 Tech Horizon …

Four dice showing 2013. Last die is rotating from 3 to 4 for 2014

As 2013 comes to a close, it’s time to look ahead, and a good place to start is Gartner’s top ten strategic technology trends for 2014, which point to an accelerating velocity of change that we ignore at our peril:

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Virtualization, cloud services make a new network/app management world

laptops surrounding a world globe

In my last post, I pointed out that today’s speedy, low-cost connectivity is impacting network and application management. This time I’ll concentrate on the other significant trend changing network and application management: Virtualization and cloud services.

Today’s datacenter environments are not only quickly becoming hyper-connected, most have also undergone at least some degree of virtualization and use of cloud services. The combination results in new kinds of business applications and, ultimately, a new kind of network infrastructure that exhibits…

  • Greater traffic volume, notably storage traffic
  • A shift in traffic flows from top-down/bottom-up to peer-to-peer, server-to-server, and virtual machine-to-virtual machine (now as much as 80% by some estimates)
  • Increasing amounts of synchronization and replication data across the network
  • A flatter network hierarchy

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Fast, cheap connectivity opens up network/application management options

3 smart phones

As 2013 begins, I notice plenty of commentary about mobile devices but less talk about the implications of mobility and other current events on business network and application monitoring and management requirements.

I see two key trends impacting network and application monitoring and management in the coming year: Fast, cheap connectivity and virtualization/cloud services. In this post, I’ll focus on the first of those — connectivity, which is most apparent in the current push toward (you guessed it) mobility.

Chicken or egg: Mobility ↔ connectivity
These days, your employees’ desktop functions are shifting to increasingly powerful mobile devices. At the same time, cloud services make the connectivity of those devices pretty much ubiquitous. So the value of much of your traditional infrastructure diminishes because it costs too much, is too complex, takes up too much space — and, too often, it doesn’t get the job done anymore.

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Do your Cloud provider due diligence

Checklist with a cloud on it.

Whether or not we give it much explicit thought, we all do at least some due diligence every time we buy something.

When it comes to Cloud services, due diligence ought to be done explicitly and with forethought — because getting out from under a bad Cloud choice can be onerous. It’s worth your while to choose well in the first place.

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