Helping clients manage their technology for over 30 years.

Are you buying a service — or an illusion?

Handshake in gray

Imagine discovering that for the last 12 months none of your company data had been backed up at your designated co-lo.

Worse, you only found this out because your corporate site has suffered a catastrophic failure. All your data has been lost — and you have no way to retrieve it.

You’re outraged, of course, and you want answers. How could your co-lo provider fail to back up your data? What about your provider’s vaunted disaster recovery service? Who is responsible for allowing this to happen?  Continue reading

What would make you try a video conferencing solution?

Advantages of Cloud Based Video Conferencing Solution

As more and more workers function remotely and as travel budgets continue to shrink, the need for quality video conferencing from any device located anywhere has increased dramatically.

And yet the high price of hardware combined with the complexities involved with operation and maintenance have rendered traditional video conferencing solutions impractical for many, if not all, organizations.

It’s all been too costly to scale, too dependent on expensive QoS networks — and the need to reserve resources in order to conduct successful meetings has created far too much hassle.

What’s needed? Well, to begin with, a video conferencing solution has to be high-definition. It should be able to span mobile, desktop, room systems, and immersive telepresence environments. It should be easy to dynamically scale to changing business requirements and adapt to growth. And, of course, it should be simple to use.

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Getting the Best Technology Solutions

For 30 years, we at Quest have been listening to our customers, understanding their unique needs, and working with them to deliver the technology capabilities their businesses rely on.

Chief among the many things we’ve learned is this: The best technology solutions combine the cost advantages of mass-produced commodity products and services with customized design, configuration, and integration — and this combo should be provided by skilled, experienced technology specialists who have taken the time to study and understand the particular capability needs of a customer’s business.

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Prosperity in 2012: Best-performing organizations use cloud computing

I recently came across a cloud computing benefit/risk study conducted in the first half of 2011 by the IT Policy Compliance Group (ITPCG). It shows that best-performing organizations (which see higher profits and suffer fewer business disruptions and less data loss) use cloud computing significantly more than poor-performing organizations.

More than two-thirds of best performers use cloud computing — about half opting for private clouds, while 25% use hybrid clouds and another 25% use public clouds. By contrast, only 9% of worst performers use cloud computing.

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