Helping clients manage their technology for over 30 years.

The cloud in 2017: 3 trends to watch out for

The cloud in 2017: 3 trends by Quest

In this age of the restless customer – not merely digital-centric but also “adventurous, experimental, and downright fickle” – I notice three crucial cloud-shaping trends:

1   The shadow IT underground

Business units everywhere buy cloud services without IT department approval in a mass decentralization of IT “authority.”

Why? Because these cloud services help business units stay competitive, responsive, and innovative at a time when 40% of consumers have expressed “a high willingness and ability to shift spend,” and another 25% are leaning that way.
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8 Best Practices to Develop a Business Resilience Strategy

Resilience concept illustrated by a blue arrow made of balls

According to Gartner, by 2020 60% of businesses will suffer major service failures due to mismanagement of risk in new technology and use cases. This is why, in my last post, I suggested that the best way to deal with these risks is to commit to a strategy of resilience — “the capacity of an organization to plan for and adapt to change or disruption through anticipation, protection, responsive capacity, and recoverability.”

To get a sense of a resilient business in 2015, let’s start with where you want to end up.

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