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Details, details: A look at the hybrid Cloud SLA

Hybrid Cloud Computing

Reading a service-level agreement (SLA) may be as exciting as watching paint dry — but when it comes to creating a hybrid that fits your organization and truly meets its needs, bringing your full attention to your SLA can make all the difference.

So here’s my version of Hybrid Cloud101:

Expect to customize your hybrid cloud SLA. The whole point of a private cloud is to design and customize cloud capabilities to address your unique needs, and you need a Cloud services provider willing and able to do that in ways that precisely reflect your business requirements so you can achieve the flexibility, scalability, cost reductions, efficiencies, redundancy, and disaster recovery protections you need — without overspending on overcapacity.

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Want to know what a disruptive technology in action looks like?

Guy looking at cloud shaped like an arrow.

A recent issue of InformationWeek pooled data from an assortment of that publication’s own surveys to offer some insight into the current state of Cloud use by IT shops. We also get a few hints about both the degree and direction of Cloud momentum and its power as a disruptive technology:

  • 11% of IT departments have a major Cloud implementation in place [Global CIO Survey, February 2012].
  • 20% have a formal company policy to evaluate Cloud options for any new services or systems; 27% prefer to use the Cloud [Cloud ROI Survey, November 2011].
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