Helping clients manage their technology for over 30 years.

8 Best Practices to Develop a Business Resilience Strategy

Resilience concept illustrated by a blue arrow made of balls

According to Gartner, by 2020 60% of businesses will suffer major service failures due to mismanagement of risk in new technology and use cases. This is why, in my last post, I suggested that the best way to deal with these risks is to commit to a strategy of resilience — “the capacity of an organization to plan for and adapt to change or disruption through anticipation, protection, responsive capacity, and recoverability.”

To get a sense of a resilient business in 2015, let’s start with where you want to end up.

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The Disruption Dirty Dozen: Asking the hard DR questions

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Regardless of their cause(s), your ability to minimize business disruptions depends on planning that’s based on a granular understanding of the risks posed to your business processes.

This planning begins with understanding who your key stakeholders are, how your organization conducts business, and what sorts of disruptions are likeliest at your locations (note that recent studies indicate power failures, hardware failures, and network failures account for more than 80% of IT-related disruptions).

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