Helping clients manage their technology for over 30 years.

Planning for 4 Key 2015 Technology Challenges

Colleagues making a plan

Four technologies will very likely impact your business in 2015 — whether or not you explicitly consider them in your planning. Which is to say, ignore them at your peril:  Continue reading

3 Steps to Closing the BYOD Gap

BYOD Policy – BYOD Gap

In my last post, I discussed the gap between business units that enthusiastically embrace BYOD and IT departments, where BYOD is regarded with more hesitation.

Yet it’s clear: BYOD is not only here to stay, it is quickly becoming a dominant force that IT departments must deal with. And in most circumstances “just say no” isn’t an option; BYOD offers employees too many rich opportunities to boost productivity, innovation, and collaboration.

So what’s an IT department — your IT department — to do? Continue reading

The BYOD Gap

Navigation concept

What’s the state of Bring Your Own Device (BYOD) in your organization?

When I ask this of our customers I get replies aligning with industry research and other anecdotal evidence pointing to what I call the BYOD gap.

Business units are adopting BYOD – along with mobile apps and consumer-grade cloud services – pretty much as fast as they can, but too often such adoption is unsanctioned by their IT departments; there is no BYOD policy.

In the shadows

It’s a sizable gap, too: by some reports, almost 90% of employees use their own devices at work – but only about 40% of enterprises have committed to implementing BYOD policies, procedures, and infrastructure.

This is classic Shadow IT, and it’s on a scale unlike anything since the 1980s when corporate business units defied their IT departments to acquire PCs. It took mainframe-obsessed IT staff a good long time to grasp that forbidding PCs was a supreme waste of time, because whenever business unit managers find tools enabling them to boost productivity and achieve better results, they are enthusiastically embraced whether IT likes it or not.  Continue reading

5 Capabilities That Your Wireless Network Needs Now

wireless network management

We can’t afford to ignore the myriad of mobile devices and apps currently saturating our attention and wireless connections.

In my last post, I laid out some of the industry’s eye-popping numbers. This time, I’m offering up just one graphic (from Cisco’s recent Global Mobile Data Traffic Forecast Update) showing why you must upgrade your network infrastructure. Pronto. Continue reading

Building Better Wireless By Mapping Your Goals

Compass "direction" concept

Wireless chatter really is everywhere: I recently saw an ad from a major pain relief company touting the benefits of its latest product, a “wireless” pain patch

But wireless implementations can be plenty painful, and there’s no magic patch to ease the strain.

When clients ask us the best way to ensure that a wireless service performs as desired, we advise them to begin by asking — in non-technical terms — what they’re trying to accomplish. Continue reading

Your Wireless Network: Signs That the Tail has Begun to Wag the Dog

network management - wireless networks have become the primary network

In many companies, the wireless capability added on to their enterprise network a few years ago has become some employees’ primary network.

It’s a development that signals just how quickly mobile devices are proliferating the workplace. The so-called “consumerization of business” changes the way we work — and our data networks have to keep up.

This transformation has been in the works for a while. In 2011, market analyst firm Gartner predicted 80% of corporate wireless network technologies would be obsolete by 2015. Gartner may well be right, given the findings of more recent research. Continue reading

When It Comes to Security, Know Thyself

Data Security & Data Loss Prevention (DLP)

“If you don’t understand the risks, you don’t understand the costs,” security guru Bruce Schneier advised during a TED talk.

He was discussing security in the abstract — but it got me thinking about IT security in particular and the difficulty many executives face trying to determine if their organizations are safe from cyberattack.

The problem is that these conversations nearly always turn technical. Soon, a flurry of technology acronyms — confounding but apparently reassuring — begin flying around the room.

And, reports Schneier, it works. People, he says, will “respond to the feeling of security and not the reality.”

So what can a CEO do to understand the reality of security risk and grasp what the actual cost of security failure might do to the organization?  Continue reading

A Glimpse of What’s on the 2014 Tech Horizon …

Four dice showing 2013. Last die is rotating from 3 to 4 for 2014

As 2013 comes to a close, it’s time to look ahead, and a good place to start is Gartner’s top ten strategic technology trends for 2014, which point to an accelerating velocity of change that we ignore at our peril:

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How Big is The BYOD File-Sharing Target on Your Corporate Back?

Colored files with arrows to and from the Cloud.

If yours is like most businesses these days, many of your employees use their own smartphones, tablets and/or laptops to do their jobs — and the numbers are climbing fast as more people go mobile. Pew Research Center reports that as of May 2013, 56% of American adults have a smartphone and as of September 2013, 35% own a tablet.

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10 Information Security Best Practices You Can be Thankful For

Shield in front of folder. Illustrated the idea of Information Security provided by Quest

If you’ve gotten this far through 2013 without an information security breach, count yourself fortunate. According to a recent survey by PwC, CIO magazine, and CSO magazine, security incidents have increased 25% over the last year. The financial costs of these incidents have climbed, too — by 18%.

The PwC/CIO/CSO survey points to three culprits: new hacker strategies, the bring-your-own-device (BYOD) trend and cloud computing. And it warns that too many organizations have not changed their security stances, leaving themselves dangerously vulnerable to new kinds of threats.

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