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Cloud Computing best practice: Always monitor your Cloud services

In order to know whether your Cloud provider is meeting the performance and availability parameters set out in your service-level agreement (SLA), you have to be able to monitor your Cloud services.

While you might not need or care to see detailed reports about the performance of your provider’s various infrastructure elements (VMs, storage, etc.), since this information doesn’t really provide a sufficient view into overall Cloud performance, you can and should seek information from your provider regarding application and/or workload performance.

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Cloud Computing best practice: Use your Cloud SLA to get what you really need

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Do not — I say again, do not give your Cloud service-level agreement (SLA) short shrift. Your Cloud SLA is how you make sure you get what you want and pay only for what you get.

It’s not uncommon, however, to find yourself with an assortment of Cloud SLAs — one for each service your business subscribes to. Happily, the right Cloud SLA will enable you to bundle all your Cloud services into a single monthly OpEx payment.

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Cloud Computing best practice: Backup your data!

Diagram drawn on chalkboard showing the connection of Cloud Computing to laptops, tablets, desktops, etc.

If you’ve ever suffered a data loss, you know how critically important data backup and retrieval capabilities are.

I’m here to remind you that this importance does not diminish when your data (or apps) reside in a Cloud. Nor should you simply assume your Cloud provider automatically backs up your data and apps.

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Cloud Computing best practice: 4 security must-dos

Cloud on blue background with a lock in front. To illustrate Cloud Managed Services and Security services from Quest.

Your Cloud provider isn’t the only one with responsibility for the security of the information and applications your enterprise depends on. When it comes to security in the Cloud, it’s a collaboration between provider and customer.

After all, there are limits to a Cloud provider’s reach. For instance, if your employees use compromised web browsers to access data in the Cloud, your provider cannot be blamed.

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Do your Cloud provider due diligence

Checklist with a cloud on it.

Whether or not we give it much explicit thought, we all do at least some due diligence every time we buy something.

When it comes to Cloud services, due diligence ought to be done explicitly and with forethought — because getting out from under a bad Cloud choice can be onerous. It’s worth your while to choose well in the first place.

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Cloud Computing best practice: Conduct a Cloud feasibility assessment

guy holding a piece of paper with a cloud and servers on it.

Not all IT activities are right for Cloud computing. What’s more, you may not have the basic elements you need (such as a sufficiently robust network environment) for Cloud computing. And the last thing you need is to learn those uncomfortable truths after you’ve committed to a Cloud project.

This is why conducting a Cloud feasibility assessment is so important. And unless you have Cloud computing expertise on staff, don’t try to do it alone.

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Cloud Computing best practice: Understand available Cloud capabilities

Various cloud icons - cloud in center surrounded by monitors, laptops, etc

I’ve posted before about Cloud computing best practices, and I’m doing it again now (and for the next several posts) for a couple of reasons:

  1. Cloud computing continues to (quickly) evolve, and while some Cloud best practices stay more or less constant, others must be adapted to keep pace,
  2. Cloud success depends on adhering to best practices — so there’s no such thing as talking too much about them or the order in which they should be applied.

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