Getting the Best Technology Solutions Posted on June 7, 2012 by Tim Burke For 30 years, we at Quest have been listening to our customers, understanding their unique needs, and working with them to deliver the technology capabilities their businesses rely on. Chief among the many things we’ve learned is this: The best technology solutions combine the cost advantages of mass-produced commodity products and services with customized design, configuration, and integration — and this combo should be provided by skilled, experienced technology specialists who have taken the time to study and understand the particular capability needs of a customer’s business. Why is this so? Mostly it’s because today’s information technology is very complex — and because there’s so much of it. Without sufficient technical acumen, you’re bound to make technology acquisition decisions for reasons that have too little to do with your real business and technical requirements and too much to do with vendor hype or a salesman’s personality or clever, sleight-of-hand advertising. And the result is that you pay more than you should for technology that doesn’t fit right and dulls your competitive edge. If you want world-class technology that fits your business right, talk to a trusted advisor who has a stake in your success rather than in some vendor’s offering.